"My Byrna LE has been unreliable"

My Byrna LE has been unreliable. First, a pull of the trigger did not consistently cause the launcher to fire. Sometimes I would have to pull the trigger two three times to get to discharge. Secondly, following a discharge one or more projectiles would fall out of the barrel. Thirdly, the life of the CO2 cylinder is good for about 15 shots.

Accordingly I have a confidence problem with the launcher since it is unreliable and may not serve me when needed.

I returned the Byrna LE and I anticipate that they will repair the Launcher after thoroughly testing it, to assure proper operation, prior to returning it to me.

"I purchased two LE Pistol Launchers and…"

I purchased two LE Pistol Launchers and a supply of pepper balls and "max"balls. these projectiles are supposed to burst on impact and hinder an attacker. Neither the pepper balls nor the max balls burst when fires at a human at 15 to 20 feet. They are useless for self defense. The company has been unresponsive to inquiries to discuss.

"Impact"

I was unprepared for the force and sound of using the Launcher for the first time. The result: The look of the firearm is real, The sound of the firearm is real and the impact or force of the firearm is real! Using the kinetic round from 20 feet it penetrated drywall! This will do damage at close range if you choose to use the kinetic round.

"Customers for Life!"

My wife and I wanted to have a secondary defense item that was “non lethal.” After watching Glenn Beck promote the product on the Blaze we knew it was most likely going to be a positive and well made product.

We were proven correct! And have made a handful of great purchases to go along with our Byrna Launcher LE. So far we have only had excellent experiences and even the one time we had to go through customer service about something; the company’s professionalism and candor throughout the process was exceptional. We are proud to be Byrna customers and highly encourage anyone to patronize their terrific products.

"Impressive "

Honestly, I wasn't expecting the quality to be so high. BYRNA products are definitely high quality and I am for one very impressed. Thank you Byrna for filling that gap for protection.

"I was so mad and being very bad…"

I was so mad and being very bad mouthed. they got me through it. give them a raise. they deserve it. Michelle and Will, Thank you

"Excellent"

Excellent! Will was very quick to respond and help with clarifying my situation. I appreciate not having to call to find a solution. Well done! Pete B.

"Excellent product"

Excellent product! So glad I chose Byrna! Really powerful to be a CO2 powered self defense weapon! I’ve been practicing and i just can’t get enough of it! I definitely recommend this product!

"I had many questions about the Byrna…"

I had many questions about the Byrna products and differences between them. I was greeted in chat by Rachel M who was knowledgeable and personable and stuck in there for ALL my many questions before my purchase. If this is the way they treat customers, count me in!

"Expert knowledge"

Expert knowledge, easy sales process.
Helpful rep, nothing to improve !!!!