"Byran is a quality product"

Byran is a quality product. They stand behind there products with outstanding customer service and inovative technology.

"Super awesome customer service!"

Super awesome customer service. Had to claim warranty and they were super responsive and they fixed the problem. This company stands by its products!

"A REAL Customer Service Experience "

I had viewed BYRNA on The HUCKABEE Show on TBN. That’s when I decided to make a BYRNA purchase. Lol the discount helped too! I called Customer Service where Rachael told me of different bundles available. She also informed me that Amazon Prime might not ship BYRNA to CA. They don’t. I called Customer Service back & Sam helped me make my choices. Although I missed the cutoff date to receive BYRNA by Christmas…. I found out earlier today it’s on its way!
Now,THATS REAL CUSTOMER SERVICE!
Fondly, Sandra Jane R-C

"I made a call to customer service to…"

I made a call to customer service to find out where my missing product was. I ordere 4 items and only got 3. I was told it had not shipped. I was then told it would ship this week, sometime. I accepted that with a complant that Bryna should have told me it would be late. The Byrna rep. (Samanta) agreed that I shoulld have gotten notification. Shortly after I hung up from the call I recieved an email saying the missing product had been shipped. I recieved the product in less tah 24 hours after I talked to Samanta. Now that is what I call customer service. Way to go Samanta. I am positive she pushed some buttons.

"Awesome product"

They definitely deserve more than 5 stars . Best price on the market I will become life time customer.

"Part missing cap "

Didn't receive co2 cap on December 13. Would send me a return slip for my complete purchase.

"Outstanding Customer Service."

Outstanding Customer Service.

"Excellent customer service"

Excellent customer service. Went above and beyond to help resolve a problem. Great product, very happy!

"Best service ever!!"

Website was very informative and easy to understand. I wanted help to complete my order since I was buying three. ( 2 X-mas gifts) I received GREAT customer service from Maria! I had a lot of questions as I bought most of the optional accessories for all three launchers. She answered all my questions with ease. The process was nice and easy and I thank God that there are people like Maria in the world! Thanks again!!!

"Kayla was friendly,knowledgeable "

Kayla was friendly, polite and extremely knowledgeable. She answered every question I asked about the product