"Smooth Flow"

Questions were answered, web page east to negotiate.

"Wonderful, personal service"

Marie was extremely helpful and actually had me order while talking to her, assuring me of the process! She went above and beyond in helping me.

"Samantha was awesome!"

Samantha was awesome!
Shipped out correct co2 cartridges right away! Although it was my mistake she didn’t hesitate to correct the situation!
Thanks so much!
Tom S.

"Great Customer Service"

Great Customer Service

"Rachel McBride"

Rachel McBride! What a pleasure chatting with her. She made sure I had all the right additions for my follow up order, and provided me a discount code as well.

"I had an issue with delivery of some accessories for my Byrna gun."

I had an issue with delivery of one of my orders. Samantha responded quickly, was very courteous, and fixed the problem.

"Customer Service Super Star, Maria B."

Maria B. was super fast in answering my inquiry about my recent order. Not having to wait for days to get an answer to a simple inquiry makes me feel like Byrna is a company whose goal is to provide customer service as quickly as possible and Maria B. did a very good job at doing just that.

"Best customer service around"

Best customer service around. We love Byrna in this house. Great product!

"Rachel was amazing"

Rachel was amazing! She was incredibly patient with all my questions. She gave me thoughtful recommendations for another order for my Byrna SD launcher. Including the full size target and extra kinetic rounds for practice AND use! How cool! She was very knowledgeable, kind and I could understand her (unlike so many customer service professionals now adays). Very efficient as well. I just can't say enough about how great she was with this potentially complicated process.

"I have purchased a Mission 4 launcher…"

I have purchased a Mission 4 launcher and pistol from Byrna. Both products and their customer service are of very high quality and I have recommended their products to my family and friends. A++++