"A great product and superb service!"

A great product that meets an important need! Good options to choose from. When I had a question, Rachel responded promptly and respectfully with a kind offer to make up for what she wasn’t able to do. I feel like I’ve become a part of the Byrna community. Love it!

"Byrna LE is amazing!"

Amazing products and service. Stop hesitating and start defending!

"maria d was very helpful and friendly"

maria d was very helpful and friendly. she resolved my issue quickly. I love the product as well and would definitely recommend it for anyone

"I have the bad guy repellent clipped to…"

I have the bad guy repellent clipped to my purse. Safer than carrying a gun.

"Byrna Customer Support is always RELIABLE."

Byrna Customer Support is always excellent! Samantha responded to my multiple inquiries quickly and competently. He answers were clear and to the point. Her attitude and professionalism is a strong, positive reflection on Byrna products and the entire Company’s culture. Customers appreciate reliability of the products they purchase and the support they might need, and Byrna delivers on both counts.

"Excellent customer support"

Excellent customer support. Samanta D. provide the expertise that I needed to complete my order. Samanta D. exhibited excellent customer service and was very knowledgeable.

"Byrna did a wonderful job today for me"

Byrna did a wonderful job today for me. I have never had a company to act so quickly answering my question and shipping me my product request. This company is the path of greatness.

"Best company that customer service…"

Best company that customer service helps and is sincere in there efforts to help. I would recommend the product and the support they give.

"Maria was extremely professional, knowledgeable and friendly"

Maria was extremely professional, knowledgeable about the products and friendly. She answered all my questions which helped me make my purchase decisions. She is a great asset to Byrna!!

"LE launcher a total disaster…"

I bought the LE launcher last October what a disaster. I had to send it back 4 times, every time I got it back supposedly fixed it broke again within minutes, it shoots air. Byrna refused to issue a refund, they are thieves, $600 in the drain, The worst part is that Byrna knows very well the LE has a design flaw (look at the amount of complains on YouTube and Reddit), but they refuse to take the launcher off the website and redesign it, they keep selling it. Did you notice all the videos they show features the SD, but never the LE? They know the LE is garbage, they won't admit it. Byrna owner should be ashamed of himself for stealing money selling the LE.