"Maria at Burna was a tremendous help to…"

Maria at Burna was a tremendous help to me. After I had purchased the Burna LE and a number of additional Burna items and had checked out, after this I saw a pop-up that said you could get a 10% discount on your first order. I contacted Burna and left an email message regarding what had happened. Within 15 minutes I received an email that the discount credit was issued to my card. That is fantastic customer service, and I highly recommend this company for their prompt and friendly customer service! Thank Maria!!

"Samantha D"

Samantha D. was outstanding,there was an issue with the website and Samantha stepped right up and helped me with the problem and assited me with my order,Samantha is an asset to the company!

"Kayla P. Excellent rep: courteous and to the point."

Kayla P. - customer service rep - advised me to seat (push-in) my CO2 cartridge to prevent the gas from leaking out. It solved my problem. Thank you, Kayla

"Kayla was (is) courteous"

Kayla was (is) courteous, helpful & resolved my Byrna LE problem quickly.

"The customer service team is very…"

The customer service team is very helpful, friendly, and knowledgeable! I have called twice for different issues GREAT JOB!
Thank you!

"Customer service"

Both customer service representatives Kayla and Rachel have been absolutely professional, nice, product knowledgeable — I spent a long time on the phone with both of them on several days and ended up ordering two guns plus accessories, both myself and Dr Milan
In today’s world, rather today’s labor force, to have employees of this caliber is wonderful.
They definitely merit recognition!
Angela

"Purchased a Target Trap for practice"

Purchased a Target Trap for practice. After watching the video it failed the first time we attempted to fold it back up. Byrna responded and replaced it in record time. New one works fine.

"Great Support"

Great Support! I'd highly recommend them!

"Great customer service"

Great customer service. Prompt attention to my inquiries. Highly recommended to colleagues.

"I had a defective mag and it was not…"

I had a defective mag and it was not one day they had two in the mail for my in convenes, best costumer serves I think I have ever experienced. thanks