"Todd was great!"

Todd was great!! Saw the problem and fixed it quickly. The chair is better than when we bought it!

"I was told $200 for a 4 year insurance…"

I was told $200 for a 4 year insurance policy on our 3 piece set, sofa, loveseat and recliner.
After looking at the receipt, it shows $149.99 per piece for a total of $368.67. Then there is a deliver charge of $274.79. I was told delivery was free. If I would have been told about this fee, I would have come and gotten each piece myself. $275 to Mr. Mills may not be much, but to us, that’s a lot to save by getting it ourselves.
We like our new furniture and our salesman was great, but I would have made different decisions if I would have known of the $368.67 and $274.79 charges. I will most definitely let this be know to our family and friends that may shop at your stores.

"They was great quick n professional and…"

They was great quick n professional and I want them some guys again when I order more stuff lol

"No pressure sales"

No pressure sales. Plenty of living room furniture options.

"Overall another great experience!"

Overall another great experience with Bob Mills. Set a delivery time window and was there in the allotted time. We’re quick and efficient on getting the furniture in the house. Even made sure once it was set that none of the recliners would not hit the walls before leaving.

"Delivery guy was great"

Delivery guy was great! Mattress is heavenly

"Great delivery job"

Great delivery job. From start to finish!

"Great furniture shopping experience!"

Bob Mills made my furniture shopping experience simple and fun. They have great staff that is friendly and knowledgeable and the delivery went smoothly as well. Great job making another happy customer!

"Great guys to work with"

Great guys to work with

"Communication and delivery"

The purchase was a pleasant experience. The salesman was professioal and knew his product. Delivery was on time. The men were clean and polite and accommodating.
My suggestion is this; phone calls need to behandled on a local level by the local people. There would be less miscommunication and give better customer service.