"Billing Procedures Training"

Billing Procedures Training

I would highly recommend this training presented by Stephen Baldacci.

I felt that he was able to tailor make the training for my particular needs. By the time the training is completed, I feel confident that I will have the understanding and skills needed to take on the role of biller.

"Overall great!"

Relatively inexpensive. Excellent templates for evaluations/ SOAP notes. Very quick responses. Polite and patience staff! The only thing that was slightly annoying was saying that ticket would be closed when I wrote on a Friday and was unable to respond during the weekend. I quickly realized that as long as I responded within 72 hours (which was stated in the email telling me they were closing the ticket) it would not close me out and just continued with the same person. When unable to explain the process, we were able to coordinate to meet online and resolve the problem.

"Stephen the Savior!"

Stephen is a great trainer! He is patient and understood what I wanted, even when I wasn't sure;) He explained the process clearly by providing me with a solid workflow I can build upon.

Overall, I'd recommend Stephen above all else since he was able to accommodate my requests and willing to work with me and my expectations:)

"Stephen was engaging and able to adapt…"

Stephen was engaging and able to adapt language to my learning needs. He was willing to take extra time to specifically address my concerns. I was ready to walk away from this EMR process before my meeting with him but now I am staying because he took the complexity out of it.

"Extremely helpful setup training"

I worked with Kushang from Clinicsource today on my intro training going over settings. I have previously worked with CS for many years, but as a therapist, not admin. He made it super easy to follow along with what he was doing and made me feel confident in my abilities to get everything setup properly.

"Customer Service"

Orchid Garcia in support has ALWAYS been extremely helpful. I wrote it before, and I am writing it again.

"He was very professional and educated…"

He was very professional and educated about the site. He made it fun. Thank you.

"Orchid was perfect"

Orchid was perfect! She was so helpful and was able to help me with all my needs.

"I opened three cases today"

I opened three cases today, and two were closed pretty quickly with the help of Orchid Garcia! The other case was something that would take a little longer, but wanted to stress that she was so helpful and solved my issues with great haste. I like the way any case is handled with almost an immediate response that tells me ClinicSource is working on my issue. Thank you, Orchid Garcia!

"Chris has been very responsive"

Chris has been very responsive. He followed up on concerns and helped problem solve a solution for our team. Great working with him.