"Changed date "

Changed date
Refunded our money very easily and quickly

"We are still waiting for an answer to…"

We are still waiting for an answer to our claim after months.

"Straightforward claims process"

Email notifications were informative, although the insurance policy was long it was clear, and filing the claim was not a burden.

"I spoke to an agent who answered all my…"

I spoke to an agent who answered all my questions. She was polite and friendly. My daughter took the insurance for me.

"Excellent "

Best insuranve travel experience I've ever had.

"I paid for insurance that I was not…"

I paid for insurance that I was not able to use. Information for qualifications for use should be clear. I wasted money on this services and now I have tickets that are just sitting. Disgusted.

"dental emergency…"

Great service when a dental emergency in NZ was easily handled by your staff. Also appreciated that the rental car company accepted our loss/damage coverage thru Alllianz without question (and that it was never needed:).

"Will not renew annual travel insurance with Allianz and yiu shouldn't either"

Who cares the specific reason I was delayed 6 hours (minimum time of travel delay per annual contract) as I provided all necessary documentation to prove the 6 hr delay. I guess the fact that my original flight did not have a crew doesn't matter. Will not renew my annual travel insurance.

"Very convenient and easy processing"

Very convenient and easy processing

"Once I sent in all documents required…"

Once I sent in all documents required as proof, I received my credit from Allianz.