"Es war ziemlich unkompliziert mit dem…"

Es war ziemlich unkompliziert mit dem Anbieter. Die haben ein Online-Portal mit Kundenchat und Online-Check-in. Die Unterkunft war wirklich genauso, wie beschrieben, keinerlei Enttäuschung. Können wir nur empfehlen.

"Villa in Majorca"

We had a great stay in one of their villas in Majorca and any little problems were sorted promptly and efficiently. Would recommend them highly.

"Comfortable apartment with great views. "

Top location, with great views. The place was clean and tidy, and we received a really useful welcome pack.

"Moderne"

Moderne, schöne Villa mit reichlich Platz für 2 Familien. Schneller und netter Kontakt.

"Great company amazing villa"

Fantastic support and clear communication from the get go.

Villa was more than we expected all.details on check in were clearly communicated and staff have been nothing but friendly, helpful and prompt in replying.

I used to live and work in Northern Mallorca, so was familiar with location we booked. But even for an old hat like me it was perfect.

"Amazing views"

Amazing views
Fantastic location
Great balcony
Clean and well appointed

"You have NO PROTECTION IF THINGS GO WRONG"

FORMALLY EASYVILLASMALLORCA
Our apartment , Beach apartment Cirerer ,Port de Pollenca was on first glance lovely. We would have expected less as our holiday was the most expensive family holiday we’d ever had .
The first minor irritation was the given name wasn’t the correct name for the apartment so there was some confusion for our taxi driver finding it
The apartment clearly hadn’t been checked over before our arrival and I note the same issues were happening in subsequent reviews . The toaster was broken , a few door handles ,the shower head slipped down and locks were broken - my daughter got locked in the bathroom and the fridge freezer packed in.Someone came quickly to rectify these issues but our bedroom door handle fell off again .
We were assured the fridge freezer was fixed. It wasn’t . It took 5 days for a replacement and in the interim easyvillas lied saying they had sent someone round but we weren’t in. My daughter , whilst alone in the apartment ,found a workman in the kitchen unannounced .
When the replacement fridge freezer came ( after my husband ringing the emergency line over the weekend) it was small and stank of an electrical fishy smell which permeated the kitchen and lounge area.
The new fridge freezer was delivered day 7 of our holiday and the old fridge freezer removed day 11 of our holiday
I sent a complaint via email . It was ignored so I asked for an hojas de reclamaciones. It came in pdf form which I couldn’t fill in.Over the next week easyvillas Mallorca put up every barrier blocking me from complaining .
The asked I came to the office - the Port decPollenca office was closed at the weekend .They refused to reply to my email complaint hiding behind this process then after increasingly rude and latterly aggressive responses stated ,’Proceed how you want,our assistance team will get back to you regarding this matter ‘ on 25th July. I’m still awaiting a response !

"Great communication and service…"

Great communication and service provided. The house was very clean and matching its description, clear instructions, and very appreciated early check-in made possible without extra fee.
Would recommend 100%.

"A lovely location with great amenities…"

A lovely location with great amenities close by. The villa has a great outdoor space for eating and it has the feel of being deep in the countryside whilst being only 10 minutes from Alcudia. I couldn’t recommend it more

"A great stay"

Large, clean and bright flat centrally located on quiet residential street in Port de Pollensa. Beach, restaurants, shops and cycle hire all within 5 minutes walk. Good communications from the company and rapid responses to questions. Would stay here again.