"The condo is in a fabulous location"

The condo is in a fabulous location! Walk to the beach, walk to restaurants, walk to shops! The view is spectacular, especially at sunrise! I would definitely stay there again!

"Great Customer Service"

Nice stay, great customer service!

"Beautiful location"

Lovely hotel with a lovely view. Helpful staff.

"Great villa, very large pool, beautiful setting"

Great villa with a very large pool in a beautiful setting with a view of the private "house mountain." On the porch, you could enjoy a meal or relax in the rocking chairs. The kitchen was well-suited for cooking, and the bedrooms and living room were top-notch. There are minor deductions in the bathrooms (only one shower with a fairly thin water stream and an extremely long warm-up time, one bathroom upstairs open to the bedroom, which is not ideal for privacy). You could have the villa cleaned once a week, and there were plenty of fresh towels – all of this made the stay very comfortable.

"Villa Can Jaume - Oh dear!!"

Firstly, we have been to Majorca on many occasions and stayed in various properties - this was our 4th time to Pollenca.

I know Sealand Villas (was known as Easyvillas) provide the map reference for the property, but why haven’t any of the three that we have stayed at with them have the property name outside, as when we arrived we thought we were at the wrong place as there was an old car parked inside the gates so we presumed it was being lived in.

Once inside the Villa though, many issues but a toilet seat with its cover were detached and propped up against the wall. We immediately phoned and to their credit, the owner came round soon after to temporarily fix it. The following morning a representative came so we could highlight the other issues. She took numerous photos and removed a rusting saucepan lid.

Again to their credit, a gardener arrived later in the day and by cutting back the hedge, the pool could be accessed via the steps and the lifebuoy was now discovered. A further tidy up revealed a bench. Has no one stayed here for months? Also, a number of unused small tiles were removed that had been left along the edge of the pool.

Also outside, all the sun loungers were stained and the metal frames were very grubby including were you would rest your arms. I pointed out that I had started to clean them with a kitchen scourer that they had provided, but surely this should have been done before guests arrive.

A plumber also arrived later that day to properly repair the broken toilet.

Later on, we received a new set of breakfast bowls and glasses, so thank you as they were much appreciated. One of our many gripes had been that the entire crockery and cutlery collection was made up a bits and pieces; there were no sets so it seemed as though the owner had collected whatever he/she could find. Also, a cleaner was sent out as cleanliness had been raised including a greasy orange liquid in the fridge.

A couple of days later, my wife went to use the hairdryer and was showered with pieces of black plastic and the sound of the dryer was ear piercing. We called to report it and was told a new one would be sent out later that day, if not first thing the next day. As nothing had arrived by mid afternoon the next day, we called again and a replacement arrived later.

Also, before we arrived, we were asked via email if we would like the Villa cleaned during our stay. We accepted the offer, especially as we were playing nearly €200 a night, and rec’d confirmation that this would be done on 02 October. No one came, so we made contact and a cleaner finally came out two days later, on day 11 of our 13 day holiday. Let’s hope the cleaning team return before the next lucky holidaymakers!!

Once home, Sealand asked us to submit a review, but because we didn’t provide a top rating, it wasn’t accepted on to their website - check their website, there are only 4* & 5* ratings 🤔 Because of this review, we have now been blacklisted from booking future holidays, but continue to be sent emails despite unsubscribing - so much for free speech!!!

"Villa Gloria, Pollensa... a treat…"

Such a clean and spotless villa (who are your cleaners!!) with a lovely setting and a beautiful pool. The decor was traditional, yet airy, with some lovely arty touches. Very feng shui layout. The kitchen seemed brand new. The facilities, wifi, etc. all efficient. We didn't see a soul, just as we like it, apart from delightful Bertie Bassett hound next door who came to see us to say hello every afternoon. There's a rugged path across the little ford that you can walk straight into Pollensa, seeing goats and bats and the amazing night sky on your walk. Best without torch for seeing the stars. The road to villa is narrow but easy to navigate once you know and adds to the off the beaten track feel. Loved it. Thank you Sealand and villa owner for a very smooth arrangement.

"Quite retreat close to beatiful beaches and the Tramuntana"

We had a great stay in a well equipped, clean and beautifully decorated place. We loved all the details in the house, the spacious garden and the pool. The only thing to be improved might be moscitoscreens in the windows as our kids really suffered from the mosquito bites although I understand that that would not fit the charme of the lovely house. A very friendly and helpful gardener tends to the garden every day and if there were questions we had a response within half an hour. Absolute recommendation.

"Byla to ideální vila pro 8 osob včetně…"

Byla to ideální vila pro 8 osob včetně tří dětí. Mnoho volného prostoru, kde si děti vyhrály, ne jako v malých pokojích v hotelích. Navíc byla dobře vybavena kuchyně a k dispozici byla i pračka a před vilou byla 2 místa na parkování.

"Sehr zu empfehlen!"

Wir hatten eine wundervolle Zeit in der Unterkunft! Insbesondere die Außenanlage und die schöne ruhige Umgebung mit Blick in die Natur haben uns sehr gut gefallen!
Schnelle und sehr freundliche Antworten von Sealand Villas!

"Filthy accommodation and misrepresented description"

I would never book a Villa with Sealand Villas again. The Villa was described incorrectly (there was no downstairs living accommodation). As a result our elderly mother's, who have mobility problems, were forced to go up and down concrete steps all through the holiday. One of them had an accident.
Additionally the villa was filthy. Despite the cleaners turning up, it remained filthy. We told Sealand specifics about the cleanliness issues. They remained unresolved throughout the holiday. Of note were a number of sanitary towels/ panty liners (yes discussing eh) stuck to one of the bedroom walls.
We had to go out and buy cleaning products.
Additionally In Resort communications were terrible. We were initially offered a paltry 250 E compensation.
I sought guidance from Citizen Advise and managed to obtain a bit more. Which we accepted, on the basis that the next stage would be to formally engage the services of a Solicitor.
I’ve attached a few photos. I’d be here all day if I attached them all.
We fully understand that things go wrong from time to time, but how a company responds in these instances is a measure of the Company. Sealand’s response was shocking. Never again.