"So Easy!"

It was so easy to order another pair of glasses from Zenni after I got a new prescription from the optometrist!

"The Zenni process is the best. Try it."

My Zenni reorder experience was great. That fact that my eyeglass prescription was saved. My previous order was saved. All I had to do was logged into my account and press reorder. I had recently loss and/or misplaced my glasses. The Zenni process made it fast and easy. I got my replacement glasses a little faster maybe by 2/3 days by opting for the express shipping rather the standard shipping. Satisfied Customer. Zenni
is Awesome!!!

"Love"

Variety of glasses to choose from with great prices and has
Easy checkout

"Perfect and cute!"

My prescription sunglasses are exactly my prescription and came a day early. They’re a little tight on my face, but I have a big face 😂 I love them and wore them for my entire vacation! I will be buying another pair.

"Beautiful frames and great lenses that…"

Beautiful frames and great lenses that I can see very well from.
The only downside was the wait time for them and the transition lenses take forever to transition.

"Easy to do!"

We were able to snap a picture of my daughter's prescription for her eyeglasses and she was able to try on some glasses online. She helped pick out what she wanted. She is loving them!

"Great quality Rx glasses for whole family.CHEAP!!!"

I bought glasses and sunglass for the entire family for under $100! The Rx is perfect and they look great. We all have "outfits glasses" now and thanks to Zenni, we feel bougie without breaking the bank!

"Slow "

Don't bother with express option, been 6 days and hasn't even shipped. Says taking longer due to peak sales season, its a glasses website why would there be a peak season and if anything it would be when people are going into school not leaving.

"A decade of great glasses"

Great selection, features and pricing.

"Glasses suddenly has a scratch on it"

My 1.67 High-Index Blokz®+ Tints glasses suddenly has a scratch on it while it was stored in a eyeglass case and they refuse to do anything about it. They won't even give me the option to purchase a extended warranty for this pair of glasses despite the order still being less than a year old. The only thing they wanted to do was offer 15% discount on a new pair of glasses to make more money off of me.

Update: Your reply acting like how sorry you are seems to be meaningless. If you care and feel sorry that this happened, then why don't you do anything about it?