"Great supprt Gilliane Schmitt"

If you are looking for a reliable online bank with a very responsive customer service, and I am thinking more specifically of Gilliane Schmitt, I recommend 3s Money.
Keep up the good work, great team.

"Exceptional service provided by Chaimaa"

Exceptional service provided by, Chaimaa. Her professionalism and dedication were evident throughout the process of opening my account. She made the experience very seamless and reassuring. I appreciate her efforts and I highly recommend 3S Money

"I applied for an account in the middle…"

I applied for an account in the middle of Dec 2024 and they asked for a fee for the application which I felt obliged as it came at the end of a form with no warning. I did not hear from them until late Jan 2025, even though I tried various numbers around the globe with no success, they only answered the London number once and as per usual they made apologies, but no updates. I answered the form as honestly as possible, but they seemed to come back asking for information and I wondered if they even looked at the website by some of their responses even though they suggested they understood my project and could guide me along the way.

This complaint may well damage my application, but when "you are going nowhere"t and they don't seem competent for the task, you have to ask yourself if your money would be safe with them.
I have now lost my website designer because they were not prepared to put up with it any longer and they were vague when asked to clarify issues about WordPress plugins (they had to come from them). As for myself, it is 10 plus weeks I can never get back and untold damage to my startup. I understand they must ask questions, but questions that are one at a time over weeks when they should be experts is concerning, especially as I gave them a sample site, in a small niche market.
The Mantra is that they are there to help, but it is obviously not the case because it seems it has not only happened to me from reading other applicants.

"I signed for a new bank account"

I signed for a new bank account, as soon as I have opened it they charged me 300 Euro for managing fee.

Then they explained that it was for the enterprise account that I have selected, which never mentioned the cost, they probably just put a link to refer to.

Now they are saying that there is a 6 months commitment and they don't let me downgrade. A complete waste of money since they are managing nothing, I may have made a mistake by signing up for the enterprise account, but not letting me downgrade is a complete rip off and a customer service that does not help their clients.

Unbelievable.

"Great support team "

I had a great experience with 3S Money. Great support from Greta during the online application. Was able to find most information on their website but Greta clarified some additional questions promptly. Unfortunately, we did not finish the process of opening a business account as our circumstances changed. After submitting the application and paying the verification fee, we asked to cancel the application and requested refund and had a confirmation email the following day confirming the cancellation and refund.
We will be confident to open an account with 3S Money in the future.

"Easy onboarding and user friendly…"

Easy onboarding and user friendly webUI. Fast reply for requests from the manager, and manager is always polite and really helpful.
Not high fees for transfers, but exhange rates not so enjoyable.
In general one of the best services I had

"Great fintech connecting EU/GB…"

Great fintech connecting EU/GB companies’ needs for working and transferring with Arabian and African banking systems. Of course, the rates (FX and transaction) are high, but I fully understand that it is not SEPA, and 3s.money is working with higher-risk countries.

Fast support of private bankers from their side. Highly reccomended.

"We have had a highly positive…"

We have had a highly positive experience working with 3S Money. Their seamless onboarding process, responsive customer service, and efficient international payment solutions have made banking with them a great choice for our business.

The onboarding team at the Dubai office were exceptionally thorough throughout the compliance process, ensuring a smooth and transparent setup. Additionally, the 3S Money Dubai management team are highly attentive and genuinely interested in staying in touch, reinforcing a strong relationship with their clients.

The platform is user-friendly, offering a smooth and secure way to manage multi-currency transactions, which is essential for global operations. Their team is always available to provide professional support, ensuring that all our banking needs are met with efficiency and clarity.

We certainly recommend 3S Money to businesses looking for a reliable and innovative banking partner.

"Marta Smirnova is providing excellent…"

Marta Smirnova is providing excellent support and assistance to our company.
Her prompt responses make banking so much easier.
I look forward to a long-term relationship and continued collaboration.

"A highly recommended bank"

A highly recommended bank, low commissions and what stands out most is their personal treatment and the agility they provide when resolving any incident.
I hope they maintain their standards since this makes them well above the average of the rest of the banks.