Empire Auto Protect
Scott Chris
"They was good too me"
They was good too me
Adam Hanson
"Very well put together and assertive."
Very well put together and assertive.
Angie D
"Great Customer Service "
The representative was extremely knowledgeable and well-informed. I communicated the monthly payment amount I was aiming for, and he worked diligently to make it happen.
Thank You
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Tiesina Nicholson
"Very polite and explained everything "
Eli explained everything very nice.
Laken Johnson
"Matthew was very helpful and…"
Matthew was very helpful and informative. He answered all my questions and was such a pleasure speaking with
Kori Rainey
"Great fast and intentive"
Great fast and intentive
Cathy
"The representative was beyond helpful…"
The representative was beyond helpful and his knowledge of everything was a plus…he talked me through everything he took his time and made sure I was knowledgeable about what I was signing up for.
Christopher Tate
"Lance was very helpful in getting my…"
Lance was very helpful in getting my warranty set up as well as getting me a discount!
Deborah Gray
"Amazing customer service "
The service rep was amazing and patient!!
David Beaty
"Wouldn't honor 30 day money back guarantee"
I bought this on effective day of February 24, 2025 for a 2015 Tesla. They told me it would cover high voltage battery. When I got the agreement they did not have it marked as an EV and it does not cover HV batteries. I called and they were supposed to call back they did not. I called again they said it didn't matter. I called on March 24th (28 days) to cancel and get refunded but they said I could not cancel That department wasn't there at 4pm CT. I called the next morning 3/25 (29 days) "That department isn't in." I called later, "That department is at lunch." I called at 2:45 pm CT and talked to the same person and he said He could cancel it but I would not get my money back because I was past 30 days. This is on 3/25 (day 29.) They refused to acknowledge that February only has 28 days. Then he started getting vulgar with me and tried to get me to call him a by a vulgar prank name. This company is the biggest scam ever. Do not give them the time of day.
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