"Excellent Team"

Delivery guys were amazing, and installed really quickly. A demo was given along with some helpful tips. The delivery was 8PM so was dark by the time installed but the guys did a fantastic job. Communication with the company was mainly via WhatsApp but all questions and queries were quickly answered ensuring that we were ready for delivery

"Treat the kids to a new hot tub for…"

Treat the kids to a new hot tub for Easter, they are absolutely over the moon with it as are we. Fab customer service and great delivery. Quality product and I was over joyed with the price compared to other company’s! Thank you so much.

"Excellent experience all round"

Excellent experience all round. Great product, fair price and amazing customer service. So happy thank you!

"Amazing"

Amazing! Never out the hot tub these days!! Best money ever spent

"Best hot tubs"

Best hot tubs! I love how I can enjoy my Spanish long life pleasure of a swim at night now in the UK! My daughter loves it and husband is obsessed too! Beat family investment 💙

"Happy customer "

Ordered a hot tub for the Easter bank holiday it came in time and was fantastic! Great customer service and a quick delivery thank you so much

"Happy Customer "

Good price. Prompt response to any questions I had. Delivery on time. Installer was very efficient and knowledgeable. Would use this company again.

"Great value, great service and highly recommended"

Ordered 3 weeks ago and got a great deal as they had an offer going.
Tub was due to be delivered yesterday but due to traffic and hold ups they were running late so they called and gave me the option to deliver/install late last night or come first thing. I decided on 1st thing and they came lovely and early meaning the tub was set up and filled early enough for it to be used tonight!
The engineers were great and went through everything with me as well as some tips and hints as never had a hot tub before. They also went the extra mile and popped to the local DIY store for some longer cable so I could use the plug in option as we haven't had the electrics installed yet.
Great value, great service and highly recommended.

"I would have given thus company zero…"

I would have given thus company zero stars if I could. I have paid thousands for a hot tub and it has never worked properly for the two years I've had it. The only way I got a response from them was to place a negative review, at which point they threatened to not fix it unless I removed the review. They sent engineers who made one attempt to fix it and said they might need to return. They never did. The only response I get now is that I have to pay to get it fixed as it has not been serviced annually, but it has never worked long enough to get it serviced. It is now going to cost me to get it fixed and Wildwaterspas refuse to help. The company may be great when things go well, but don't expect help if there is a problem. Good luck if you buy from these people.

In response to their reply, as I said, it has never worked for long enough to get it serviced. It takes so long to get a reply from the company and get the engineers sent out that we have hardly had a chance to use the hot tub in 2 years! The only ones threatening anyone is the company threatening me if I don't take down the negative reviews.

"Ordered Legend hot tub over Easter…"

Ordered Legend hot tub over Easter weekend.. I ordered the wrong colour and asked for delivery.. I sent an email to request colour change... I was contacted via WhatsApp the following working day to confirm change and also sent a date for delivery for just over 2 weeks.. I then contacted them to see if we could pick it up instead.. They immediately contacted me to say we could collect the next day! Which we did! Saving me £250, which was refunded to me straight away..Hot tub up and running 1 week after ordering! Superb customer service! Would definitely recommend this company!
Superb customer service