"Good platform but improvement needed"

I found some good sitters through PetCloud but there has been an ongoing issue with booking and payment. My booking status keeps on showing as expired although the payment has been made. Consequently, the sitters did not receive the money within a reasonable time frame. This issue needs to be fixed ASAP.

"Brilliant service, easy and convenient, safe and satisfactory"

We found PetCloud and their partners very easy to work with, our cats needs were obviously uppermost in their minds, the website and registration was easy to go through as was the selection of a sitter, we had in-house care for our two cats so it was important to us that all the checks were done on any potential sitters, everything went very well, we chose a sitter who was not far from us and were rewarded with photos every day of our girls and a lovely, long blurb about what they were up to. We also used it for our daughter's dog at very short notice and found a brilliant sitter who could take him immediately.
Found the whole experience brilliant and have been recommending this service to heaps of other pet owners, so glad we found PetCloud.

"Easy to use website"

Easy to use website

Good review system

"highly recommend tahnia to Everyone"

Absolutely recommend the amazing Tahnia she’s such a sweet caring person who treats your let like they’re her own such a pleasure to deal with as well couldn’t recommend her highly enough and my max loves her so much too tahnia is now the only person I will trust with my max definitely recommend her to every one

"Great service, would definitely recommend!"

I used PetCloud to find someone to look after our pet bunny over Christmas whilst we were away. We found the loveliest pet-sitter who came to our house each day to feed her. Our pet-sitter was super friendly and reliable and communication was great! The PetCloud platform was easy to use and when we had a change of dates and therefore pricing, PetCloud quickly refunded the excess money I had paid. I would highly recommend PetCloud and would definitely use again!

"PetCloud - excellent for caring for your pets."

PetCloud is an excellent organisation. I was able to go on holidays knowing my pet was well cared for in all circumstances in a home setting. What was special was being informed how my pet had settled in, and even receiving a photo of her. I would recommend PetCloud to all pet owners.

"Excellent service"

Excellent service, fair price

"Great experience"

Great experience. Everything was done in a professional manner. And when my dates changed it was easy to update and organise partial refund. Will use again.

"Kind helpful pet sitter"

Kind, considerate pet sitter. She is reliable and really wanted to make me feel secure in my choice.

"Was easy to post a job"

Was easy to post a job, the pet sitter we got was great.