PetCloud

High-Tech Tools and Innovations
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158 reviews
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Customer Reviews about

PetCloud

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Lauren

5.00/5.00

"Excellent service"

The service was easy enough to use, I was able to request a few sitters before I found the awesome lady that watched my cat. Highly recommend using this service

06/03/2019

Mei

5.00/5.00

"Reliable"

Reliable , organise , informative , trustworthy

06/03/2019

NAK

5.00/5.00

"Take care of your pet easily"

Easy to use, easy to organise and make payment

06/03/2019

Steve Botha

5.00/5.00

"Great experience for our pet!"

Using Melanie from PetCloud as pet sitter to care for our beloved, but ageing Labrador (Rosie) at her own home during our 10-day holiday in Dec 2018 was one of our best decisions. Melanie really did look after Rosie as though she was her own dog and gave us e-mail updates every couple of days of how Rosie was doing. This gave us complete peace of mind to enjoy our holiday with no worries about Rosie. When we collected Rosie from Melanie after our holiday, Rosie almost did not want to leave, a testimony of what a happy time she had at Melanie! I can 100% reccommend using PetCloud to source a trustworthy and caring pet sitter for your special pet.

06/03/2019

Natasha

4.00/5.00

"Mostly I think PetCloud is great, just a couple of problems with payment."

Mostly I think PetCloud is great, but I have had a couple of problems with the payment system and dashboard. On one occasion I didn't have enough money on the supplied card to make the payment - I was unable to change payment methods as there was no option on the website dashboard, I couldn't contact PetCloud as it was out of hours and I was receiving 1 email per minute that the payment would not go through. I topped up the card and just had to wait out the 24 hours until the money was available, and just ignore the thousand or so emails that came through. Another time I had made the payment and all was confirmed on my end, but I started to receive messages from PetCloud admin requesting the payment. This was quickly resolved by contacting admin and forwarding them my bank statement and receipt.

05/03/2019

Bec

5.00/5.00

"Excellent and easy to use service"

Excellent and easy to use service! Definitely would recommend

05/03/2019

Lars

5.00/5.00

"Took the stress out"

Booked a sitter for our cat that needed medicine to be administered. Quickly found someone with credentials who was great with the pet. Everything worked out swimmingly. Took the stress out of the pet care logistics of vacation planning.

05/03/2019

Jodie

5.00/5.00

"PetCloud gives you peace of mind!"

PetCloud made leaving our 17 year old dog for a week very easy! The website is very easy to use, they have fantastic sitters and the payment process was seamless, with peace of mind having insurance. Sadly our girl has now gone to doggy heaven, but we had such comfort knowing that she was well looked after by a capable and friendly PetCloud sitter a month before her passing. If we ever get another dog, we will use PetCloud again without fail!

05/03/2019

Sara

5.00/5.00

"Prompt reply to request for a sitter"

Prompt reply to request for a sitter. The care for my cat was perfect and he was very content when I returned home. I'm very
happy with PetCloud.

05/03/2019

Jackie

5.00/5.00

"Wonderful"

Wonderful! We will use again. So easy and we felt so safe leaving our girls in Petcloud’s hands. Thank you

05/03/2019
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