"Excellent service"

We have used PetCloud twice already and had a very positive experience both times - our dog sitter was reliable, communicated well and the dogs were happy! We will be using them again for our next holiday 😊

"PetCloud petsitter much better than kennels for our shy dog"

We had some concerns about leaving our dog at kennels whilst on holiday. PetCloud introduced us to Maree who looks after our dog Lyon. Lyon loves going to stay with her. PetCloud is very easy to use with filters that help you find the right petsitter. We recommend PetCloud highly.

"Have used a few times and would highly…"

Have used a few times and would highly recommend to anyone. Always professional and I am comfortable leaving my little man at home when I go away

"Pet cloud amazing service for our pets!"

Pet cloud has been an amazing find for our family and such an awesome resource. We have been able to find awesome local pet sitters for our gorgeous puppy and love the service they provide. With Pet clouds liability insurance for sitter negligence you have extra piece of mind and the extra added bonuses of pics of our pet while we are away another way we get piece of mind whilst away.

"Not a great user experience"

Not a great user experience. Its a great initiative, but the site needs lots of improvements. Its not intuitive and has lots of backend problems. Six months ago I used it for the first time and I end up paying twice (I got a reimbursed in a couple of weeks thou).

And a couple of weeks ago y posted a job again, and the messaging section stoped working and I couldn't contact the sitters.
After a couple of emails with them I have lost the interest and now Im looking for an alternative option

"I enjoyed using Petcloud in the beginning but I no longer use them."

I enjoyed using Petcloud in the beginning and it helped me find a great sitter. After an experience where I tried to claim on insurance as my dog got gastro enteritous from being nervous around the frequent thunderstorms while we were away over two weeks - unforseeable. Insurance did not cover this. So I got my own insurance and I don't use petcloud any longer as it was the insurance part that gave me reason to continue using them. Not only that, the Pet sitter has to pay the excess. I don't want to lose my pet sitter by always making them pay the excess. Anyhow, this isn't working out for me at this time.

"Caring"

Caring, Friendly, Reliable
We had a wonderful lady come to our house daily to feed our 3 cats, 4 birds and 2 dogs. She brought our mail and bins in. Took the dogs for daily walks and thoroughly spoilt all of them. Bonus was sending up photos by text to keep us updated. Highly recommend and will definitely use again.

"All good"

All good. But you lose points for not having an app.

"I have used Petcloud several times to…"

I have used Petcloud several times to arrange sitting for my cat. I have found the pet sitters responsive, reliable and trustworthy and would not use any other website to find a pet sitter.

"Amazing career, disappointing service"

We have been fortunate enough to meet an amazing pet sitter through Petcloud, however the site and the service itself have been disappointing. The site is clunky and often cancels our bookings or does not pay our pet sitter. When I’ve contacted the service via their contact form, regarding issues, I’ve never received a response. If I didn’t have direct contact with my petsitter, we would have been in real trouble.