"Beautiful tiles"

Beautiful tiles , well packaged , sent quickly !!!

"Excellent service with the sample tiles delivered very quickly"

Excellent service with the sample tiles arriving very quickly. Only criticism is the amount of outer packaging for a very small box inside.

"Customer service"

On opening our order we found, despite being packed really well, that one pack of tiles had been damaged. We were very impressed bt the speed at which this was rectified and a replacement box delivered. It's when things go awry that you discover how good the service is. The service is excellent. Thank you.

"Easy ordering online"

Easy ordering online, delivery was spot on time with decent tracking. Items were well packed and perfect condition.

"Excellent"

Excellent, well packaged. Quick delivery

"I love the tiles but having to place…"

I love the tiles but having to place two separate orders, I felt the delivery charges were very high in proportion to the cost of the tiles. The next day delivery option didn't arrive until about 30 hours after I placed the order. Technically it was next day as I ordered it in the morning and the tiles were delivered at the end of the following day but it was not very quick compared to other retailers who don't necessarily charge delivery.

"Great quality product"

Great quality product, tiles look fantastic in our new kitchen. No problems with delivery, everything ran smoothly and I would definitely use British Ceramic Tile again

"laura Ashley wall and floor tiles."

purchased my choice of new design Laura Ashley tiles after researching for best price. Managed to use an on line voucher code so really pleased with the final invoice price. Unfortunately less than adequate service from the preferred delivery company used by BCT in my area. (So many company’s are being let down by couriers!) The customer sercives team at BCT listened and apologised and were prepared to try to help and I’m grateful for their concerns. It’s quite usual for many retailers to shy away from helping a customer once an order has been dispatched but at least BCT customer services team acknowledged my frustration. Thanks.

"Great tiles and service."

Great tiles and service.

"Quick and easy."

Quick and easy...lost one star as delivery seemed a bit expensive and excessive packaging was used considering only 3 boxes of tiles were ordered.