Connect Fibre

Electronics & Technology
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807 reviews
Overall Rating
Customer Reviews about

Connect Fibre

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brink

5.00/5.00

"Brilliant info and great deals all…"

Brilliant info and great deals all questions answered no problems thanks Chloe nun for ur help today

17/01/2025

Jane King

5.00/5.00

"Connect Fibre are brilliant!"

Connect Fibre are fantastic! Every aspect of their business is well thought out, user friendly and extremely functional. Their website, their communication and their onboarding all hit the sweet spot and the service since it's been installed has been top notch. I live in an area that's suffered from awful speeds and to get 500mb is a joy. Great company, great customer service and tech support and highly recommended

16/01/2025

John

5.00/5.00

"Great service from Steph"

Fixed problem remotely as soon as reported.

16/01/2025

Paul

5.00/5.00

"It's great thanks"

It's great thanks

16/01/2025

Bob

5.00/5.00

"Good company to deal with"

Good company to deal with. No complaints.

16/01/2025

Carl Siddall

4.00/5.00

"Got there in the end."

Got there in the end.. Nightmare communication at the start, replies on their live tracker taking 3-4 weeks to be answered, I eventually cancelled the installation.

After speaking with the customer service Manager Claire, I agreed to continue with the installation they then planned the installation date without anyone informing me, it was only because I messaged the FB team I knew. We changed the time and it went ahead.

Rob the engineer was first
Class, no mess, no fuss and very professional and a down to earth guy to speak to, quite frankly he's pulled this out of the park for them.

Installation was painless, if anything I'd recommend Connect Fibre to concentrate on is COMMUNICATION.

Speeds seem OK so far, only had it a day.

16/01/2025

Michael drew

2.00/5.00

"WiFi connection speeds poor"

Can't fault the service, the price and the promise of upto 1gb speeds, however the reality is not so dreamy. Installation was fine the installer was great and initially the speeds were good using WiFi it was roughly 350mps on most devices. The sky Q box seemed incompatible and old tech to keep up and keep kicking the connection. That's gone now so no worries. But after an initial good run the connection speeds are not great short of installing an ethernet socket in all the rooms, I'll just have to deal I suppose, although if I do the installation I'm not confident the connection will be worth the investment as recently I have been getting 30mps over WiFi.

15/01/2025

Carl

5.00/5.00

"Great service"

Quick to get booked in. Quick installation and knowledgeable engineer who installed.

15/01/2025

Mr Paul Thorne

5.00/5.00

"A perfect service for us "

A perfect service for us
From the time a young man installed our router
To today when we had a problem with connection
Someone at the end of the phone and problem sorted in a minute

15/01/2025

Sandy Tompkins

5.00/5.00

"Amazing experience "

Had a gentleman called Tory come to my house and just catch up how everything is going with my connect fibre today very polite and very patient with me and my children helped with with what I needed absolutely amazing!

14/01/2025
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