Connect Fibre

High-Tech Tools and Innovations
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807 reviews
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Customer Reviews about

Connect Fibre

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Kate

5.00/5.00

"5 stars are not enough "

Great communication before and during installation. Very happy with the whole experience, would definitely recommend.
The engineer was so polite and did a fantastic job.

04/08/2024

Kellie Cawthorne

1.00/5.00

"Stick with what's working 4 you! "

I decided I would switch to connect fibre after being with sky for over 20 years because my daughter had gone with them and said they were brilliant. This was not the case for me! The installation was fine nice man did a good job, even the speeds are as promised however when my TVs won't connect neither the 1 upstairs or downstairs I am not happy because it says they guarantee wi-fi in every corner of the house, after speaking to them a few times doing various different things changing channels etc they tell me I can add another pod to my account BUT I HAVE TO PAY FOR IT !!! why should I pay for it I thought they guarantee wi-fi in every corner of the house🤔 so anyway I have been left with no choice but to pay for it (sorry they let me have a month to try it) it has only added 1 bar to my signal strength so I think I may go back to sky

03/08/2024

Scott Smith

5.00/5.00

"Excellent provider and support staff"

I am really impressed with Connect Fibre! I've had flawless internet from the get go.
I knew where I wanted the Wifi router and they spent no time in installing it, making sure I knew what I needed to know.

I have never had any issues that isn't simply rectified with a chat to the awesome UK based support staff.

I had a visit from Loz the other day to check everything is good. He seems like a great guy and knowledgable about Fibre. We had a good chat and its nice to see a friendly face making everything is working for their customers.

03/08/2024

Mpr spiers

5.00/5.00

"Spoke to a person in the uk not India…"

Spoke to a person in the uk not India and the understood what I was saying

03/08/2024

Customer

5.00/5.00

"Great friendly service"

Great friendly service

03/08/2024

Glyn Moore

5.00/5.00

"Installation from fibre connect"

Your installation team are polite helpful and tidy your support team are very helpful and knowledgeable and also very polite

02/08/2024

David Barlow

5.00/5.00

"Connect fibre spent the time to locate…"

Connect fibre spent the time to locate the best location of the router and choose the most sensible route for the optical fibre from the telegraph pole into the house. Once connected using the linksys app to manage the router has been straightforward. The broadband speed increase has been great,

02/08/2024

SATCHWELL

5.00/5.00

"Fantastic customer service, great product"

Fantastic customer service from start to finish. So good to be able to talk to someone when you need to who is very knowledgeable and friendly. The whole experience was very smooth and I'm really happy with the speeds that I'm getting.

02/08/2024

June Fordham

5.00/5.00

"Good service on time"

Good service on time

01/08/2024

Lee Killgallon

5.00/5.00

"Very to use internet browser and easy…"

Very to use internet browser and easy to pick time I wanted

01/08/2024
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