"Great service, even better communications."

Ordered two PS4 games as gifts. Prices beat competitors and delivery was quick. One of the games was a duplicate so I needed to return. Simple process, excellent communication - email arrived to notify me of refund. Can't fault service. Would definitely recommend to anyone - I'll be using this company again for sure.

"Great service!"

Got a ps4 white controller! Orser was confirmed soon after and was shipped one day later! Very fast delivery and great service!

"excellent service"

It was my first time shopping with GameStop and I have had a really good experience shopping with them. I will definitely be shopping with them again and will recommend to my family & friends. Excellent customer service. Thank you!

"Can't fault GameStop.."

GameStop was a company that I had not heard of before when I searched on-line for best deals on PS4.
But I'm glad I found them very easy to order.. Ordered on a Sunday night, and was delivered on the following Tuesday. Great job GameStop, will be dealing with you again..

"brilliant service"

I really recommend gamestop to everyone out there including my friends and family as brilliant friendly customer service as they respond very quickly to any query or question you have related to any product either by telephone or email.also excellent bargain items and cheap deals too.very quick on shipping items brought too only taken a few days to receive my item arrived well packaged and spot on new..This is a well trusted company and I highly recommend this company despite other bad reviews ignore them I've had no problems what so ever...I will do business with you again shortly ;)

"Dragon age collectors edition turmoil."

Received the above order a day before release, which was great. What was not great is that it had two broken figures, parts were falling off the outside of the collectors box and the version of the game was bog standard, not the deluxe meant to be included.

I decided to be fair, I mean these things happen right? Lets give them a chance to sort it out. Have had no success getting through on the phone, been disconnected multiple times, I've had no response from the online help service and its now been 3 weeks with no word. I've had to repeatedly keep the online case open as the automated system keeps trying to close it down.

I'm now having to dispute the payment with Paypal and my bank. Its been 3 days since I opened the dispute and still no word whatsoever from Gamestop.

I could be angry I guess but its a small price to pay to learn what companies to trust with your purchases. Don't buy from this company. I will be pursuing a full refund until it happens. I've even offered picture proof and to return the product. I've also reported them to EA who have been very kind about the whole thing even giving me the deluxe edition I should have had.

Please don't make the mistake I did with this company, I doubt EA will be again.

"fast delivery and speedy customer service response"

Order a xbox one bundle, arrived within 48 hours. Good communication through out as also speedy response to a question I had regarding delivery... would use again without doubt.

"Scams and bad customer service"

Didnt receive my game was told it was lost in post and would replace but it was out of stock so sent me a standard version instead but they sent me the wrong version it was ps3 i needed ps4. Was told to send it back and they will replace it but once the game was sent back they would no reply back to my emails again bunch of scums. No game and £40+ spent do not buy from these people they are a bunch of scammers.

"Fantastic customer service"

So I'm like everyone else who waited all year to get the dragon age collectors edition and when it arrived was a mess!! Regardless of anything bad been said we all know this was bioware and the manufactures that made this mess not gamestop, I contacted them now it took a day to get a response but says that on the email but I got 3 choices and was super happy that even though this wasn't there fault they picked up the rubbish and dealt with it professionally.. Over all my experience was super and efficient and straight to the point, Will order again from these guys

"Game not received. Impossible to contact company."

Didn't receive a game I ordered and have tried multiple times to contact the company but haven't got any response at all from them in two weeks. Having to go through Paypal for a refund. Extremely poor customer service.