"AVOID AT ALL COSTS"

good value travel insurance but if in the unfortunate event you have to make a claim then this is quite possibly the worst company I have ever dealt with, I had a very stressful situation in Italy where my phone was stolen and 3 months later despite over 20 emails and multiple document uploads I am still waiting for my claim to be resolved, this company farms it’s claims out to 3rd party claims managers, in my case a company called Davies Group who are absolutely useless and very unresponsive despite constant emails, my next stage will be to lodge an official complaint with the FCA

"One of the best for cruise insurance "

Used initially in 2018 for insurance for a cruise along the USA East coast.
Very easy to use their application form online. This was important as it was our first cruise, and my wife had several medical issues we needed to cover.
In fact I still keep a printed copy to help me fill out other sites forms so that I can get an accurate comparison.
This form illustrates perfectly the detail that Explorer go into with their policies.

"Getting Holiday Insurance "

The process of getting the insurance was easy to do. Cover for what I wanted was excellent, they emailed all the appropriate documents and kept me updated.
The price was very competitive.

"Competitive, Good Service"

I took out 12 months travel cover with Explorer recently, which was very competitive and fully covered my needs, as the simple application was thorough. Luckily I've not had to make any claims, but since purchasing their policy, I get regular updates, tips and guidance, which makes me feel confident, that if I did, I'd get equally good service.

"Good price for those of advanced years"

I found this company through the Blue Light card after having a bad experience with another major insurance company. Very good price for annual travel insurance for a person of advanced years. Luckily not had to make a claim so no experience of that side of things.

"Filling in form was easy and useful"

Filling in form was easy and useful, could find what I needed.
Great price for my age, medical conditions and method of holidaying, cruise

"Very good service,prompt good value and…"

Very good service,prompt good value and efficient service

"They offered a great price and options"

They offered a great price and options. They seem a fun company to be part of - with regular interesting blog emails.

I’ve not had to make a claim so can’t comment on how easy and straightforward that process would be but so far, so good

"Annual Medical Travel Insurance"

Recently purchased an annual policy online from this company. The process was quick and easy to follow. Had to make a slight amendment which the lovely Amy dealt with promptly. They have a Facebook page called The Travel Insurance Club which is very helpful. Not had to make a claim yet so of course cannot comment on how well this would be dealt with but hopefully it would be processed in the same professional manner.

"Simpler easier and cheaper WOW "

I tried to get travel insurance with two other companies that frankly need to know if you stubbed your toe when you were seven ( not exactly but you get the idea) I was told about Explorer by my sister , who certainly does her research , and was delighted with the very simple straightforward online application the cover was better that the other two ( big ) companies and was cheaper . I only hope I don’t need them but hopefully they will be there if I do . Experience so far is excellent.