"Excellent service!"

Damien,the technician that responded to our trouble call was easy to talk to, respectful, professional, thorough and very polite.

"The Andre technician"

The technician, Andre worked very hard to fix the seat on the stairlift. I hope it stays fixed because it’s the third time
it’s needed to be fixed.

"NOT RECOMMENDED This company is…"

NOT RECOMMENDED This company is incompetent and dishonest. They do not stand behind their manufacturer's warranty. I tried to get my system fixed from the middle of January to the middle of March and finally gave up. Here is my experience. Week1: Called for service. No response. Week 2: Called again, spoke to a person who scheduled service for following week. Week 3: Tech came, said it was the motor, under lifetime warranty. Said he'd contact manufacturer, get back to me. Week 4 & 5: No response. Called again, spoke to woman who said she'd been wondering about this service call and would look into and get back to me. Week 6: No response. Week 7: Called again, woman said she's send someone out. I said someone already came out, said it was motor. She said he was new and more experienced tech might be able to fix. Week 8: While waiting for tech she called and asked if I knew I had to pay for service call. I said why, if 1st tech was incompetent. She said 2nd tech agreed with 1st tech, saw videos he took. I asked why he was coming out. She said she'd get back to me. She did and cancelled appointment. Week 9: She called back and said they got a new motor but had to charge me $1200 plus $400 service call. I said it had lifetime warranty. She said it didn't. I have paperwork that said it was. They refused to honor it. I gave up and had chair removed. They charged me $600 to take it out. They will fix it up and sell it for thousands. DO NOT DO BUSINESS WITH THIS FIRM.

"Efficient and friendly installers"

Efficient and friendly installers

"John did a great job…"

Our installer John did a great job explaining everything and job was completed in the exact time estimated. Love the chair lift.

"The consultant didn't try to upsell me"

The consultant didn't try to upsell me. The installation tech was friendly and completed the job quickly, and took as long as my mom and stepdad needed to ask their questions and learn how to use the lift.

"solved every problem"

They solved every problem we had quickly, and we feel safer, with the lift working smoothly.

"Great job and service"

We had a Bruno Stairlift installed. Jerry our technician was very friendly, did a great job and fully explained how to use it.

"Justin & Haley are EXEMPLARY!"

After meeting with Haley (Sales Representative) to assess our need, we were well informed about the product & install, & we felt confident in our decision to use LifelineMobility. It was a very easy decision. Justin (Installer) expertly performed the work with the utmost care & attention to quality. He did a fantastic job, & we are extremely happy with his work! Both Justin and Haley were professional, knowledgable, and treated both us & our home with every respect & kindness. If we ever need anything else done we would call them in a heartbeat! We highly recommend them to everyone!

"Spencer was very professional"

Spencer was very professional. Explained everything and made sure he answered all of my questions.