"You answered my question regarding the…"

You answered my question regarding the discount code so bought the grill. Thank you for your prompt response.

"Excellent Customer Service "

I interacted with the online chat because I forgot to add a promo code when placing my order. Instead of calling, I opted for the online help. The response was quick, and I received a confirmation email immediately with the change made to my order. Excellent customer service!

"Awesome looking product!"

The product looks very nice. Have not received mine yet, just ordered. Talked to someone that sells them and they came highly recommended. Loved that you had a fathers day special and I was able to get a lot of items I wanted for free!

"Service in a hurry"

I pre ordered a table for my Schwank Grill that was supposed to carry a 15% discount with a promotion code. I did not see any place to enter the code but made the full purchase price order. Five minutes later I emailed Schwank and they replied in less than five minutes after that giving me the discount. Excellent service. Also, I have owned the grill for over a year and it is perfect for steaks and pork chops.

"Great customer service"

I was a dummy and over tightened the gas supply, breaking the gas manifold. Schwank quickly offered a no-charge repair, for which I am grateful. Can’t wait to try out the grill! 😃

"Very easy to order"

Very easy to order. Purchase incentives and easy to use website. Your product looks awesome and can't wait to put it to use.

"Customers come first"

They didn't know what their business was. Selling Schwank Grills or being in a meeting.

"Good People"

My experience with the company was altogether very pleasant. Everyone I spoke with seemed knowledgeable and competent also very friendly

"Try using cast iron pan"

The broiler is great as I mentioned in a previous review. My complaint if any is the cleanup which requires disassembly and scrubbing rack and shelf and pan prior to dropping in the dishwasher. so I tried a sheet pan with a rack and that worked well and the cleanup was quicker. Next I tried a 12 inch cast-iron fry pan and it works great. I heated up the fry pan under the broiler and when it got up to about five or 600° I added a little oil dropped my steak in a little bit of butter and broiled from the top and pan fried from the bottom Cutting cooking time in half. I also was able to cook mushrooms in pan after the steak came off with red wine all going into the beef juices and it made a wonderful sauce so I’m very happy now and I suggest trying this method when next you do a steak

"Quick Response - Quick Delivery"

Received order in timely manner. Product is solid - works well. Does an awesome cook!

Only problem, the Pizza Stone was chipped on two sides on arrival.