"Not particularly helpful in times of…"

Not particularly helpful in times of crises like current Corona virus situation.

"Easy company to deal with very satisfied"

Easy company to deal with very satisfied

"I dint claim yet"

I dint claim yet

"I found the service efficient"

I found the service efficient, easy to follow and received documentation almost immediately. I would use them again, and recommend them to other.

"Good value policy"

Good value policy

"Annual rates competitive"

I would have preferred if medical issues were asked about before the quote was given as then the price went up substantially, however I did really appreciate that it was an option to either insure pre existing conditions or not, for different costs, as this is not an option I’ve seen with other companies. I think the annual rate was competitive and documents came through very quickly.

"Excellent"

Easy quotes, good choice of options, great value for money.

"Medical service was excellent when my…"

Medical service was excellent when my daughter was ill overseas. But the initial sales phone call when I took out the policy was filled with jargon and long winded.

"Buying process is too fast"

Buying process is too fast

"Richiesta di chiarimenti in merito ad una polizza da sottoscrivere."

Da qualche giorno provo a contattarli per chiarimenti in merito ad una polizza da sottoscrivere, ma resto in attesa a lungo -
Desidero sapere cosa succede in caso di blocco all'aeroporto per decisione del paese di destinazione o di malattia presa in vacanza.
Desidero inoltre sapere cosa succede se mi ammalo prima di partire o se la compagnia aerea cancella il volo.
Lo chiedo perchè ancora non ho sottoscritto nulla, e non vorrei che ci siano esclusioni particolari.(p.e. pandemia)
Grazie se mi vorrete rispondere -

Aggiornamento del 6/3 : su consiglio della compagnia in risposta a questa recensione ho contattato Columbus con Messenger, e nel giro di un’ora ho avuto la risposta ai miei quesiti.
Aggiungo qualche stella, perché comunque sono riuscito a sapere qualcosa.