Columbus Direct

Financial Operations and Advisory
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783 reviews
Overall Rating
Customer Reviews about

Columbus Direct

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Flavio

5.00/5.00

"Best insurance company"

Best insurance company for price/service. Also very good customer service. I have claimed a medical expense last year and I got the reimbursement in one week. Never had an issue.

13/02/2020

Andrew

5.00/5.00

"Great help"

Great help when seeking coverage and associated questions. Seemed to offer great value for money wrt coverage.

13/02/2020

Garry Azzaro

5.00/5.00

"Easy to use and find the right cover"

Easy to use and find the right policy. This is our much-delayed (7+ years) honeymoon, so finding the right cover for nearly three weeks' as we visit San Francisco, Atlanta and New York was a very important decision. Columbus made it simple, with clear and easy criteria documented regarding the right level of cover, and at a very reasonable price.

13/02/2020

Andrew Mck

4.00/5.00

"Clear and easy"

Was easy to set up and clear information on the website which was easy to use. Especially on entering previous medical issues.
Have never made a claim so cannot comment further.

13/02/2020

Wilson

5.00/5.00

"holiday insurance"

Very easy to complete form cheapest quote i found would definitely recommend

13/02/2020

Frank

5.00/5.00

"I have been a customer now for around 3…"

I have been a customer now for around 3 years. Fortunately I haven't had to use them as my holidays have ran smoothly but receive regular emails from columbus keeping me informed about various things.

13/02/2020

Mrs L Ellender

5.00/5.00

"I found your website easy to sue and…"

I found your website easy to sue and there was clear information about the different types of policy on offer.

13/02/2020

customer

5.00/5.00

"Comprehensive cover at a good price."

Comprehensive cover at a good price.

13/02/2020

Luca Maria Cini

3.00/5.00

"Se il buongiorno si vede dal mattino..."

Scrivo prima ancor di avere stipulato una polizza. Ho fatto un preventivo on line, volevo chiarimenti per telefono, ma dopo 4 chiamate contemporanee da 4 linee diverse e 40 minuti di attesa su tutte con sottofondo di musica stucchevole, nessuno si è degnato di rispondere. Hanno perso un cliente, e spero, grazie a questa recensione, di metterne in guardia potenziali altri.
Ore 14.45: per mero scrupolo ho provato a richiamare. Stavolta hanno risposto dopo 15 minuti di attesa e mi hanno dato le informazioni richieste. Il tempo che si trascorre al telefono è comunque troppo lungo.

10/02/2020

Carl Hulland

4.00/5.00

"Competitive price and they accept AMEX"

Competitive price and they accept AMEX

09/02/2020
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