"Lee at Hot Tub Barn Chelmsford was amazing!"

Visited hot tub barn today in Chelmsford. After buying a hot tub really needed some advice as have never had one before and to purchase some items for it. Really impressed with the show room, some stunning tubs on show, immaculately clean and impressive. Greeted by Lee upon entering who couldn’t do more to help, really took the time to explain things, source us some items including cushions and chemicals. No question was too silly or difficult. Very friendly, offered us drinks during our visit.
Come away very pleased, a bit more knowledgeable with some great products. So pleased we visited today rather than just guessing and trying to source online. Will definitely be back! Thanks Lee!

"Refusing to replace a faulty lid"

Refusing to replace a faulty lid. This is the second lid within a year. After sales is appalling and their attitude is a disgrace. Wishing I had now purchased elsewhere

"Excellent from start to finish"

Excellent from start to finish, Especially helpful from Elliot on site, and even came out to house to explain how all works.

Darren

"Excellent service throughout"

Excellent service throughout. Thank you Damian and also the installation team, both at the call centre and onsite.

Sara, Buxton UK

"Always very helpful and knowledgeable"

Always very helpful and knowledgeable. Great service.

"Excellent service"

I found that the staff at the polehill site were fantastic very helpful and knowledgeable. Also the 2 gentlemen who delivered it was excellent. Also we used the recommended crane man Chris . I would highly recommend this place for buying a hot tub.

"Communication with Connor at the…"

Communication with Connor at the Southend Branch was great during the ordering period and the set up was straight forward . After sales ensured we had confidence in using our new hot tub
Many thanks to all those at the Southend Branch of
Hot Tub barn
Alan White

"Amazing Service"

Claire at hot tube barn was absolutely brilliant nothing was too much trouble. Best advice and guidance without pushing for a sale. The installation team again were great they had a bit of a task to get the tube to the prepared site but just got on and got the task done. Really professional service took great care to explain how to use the tube and how to use the chemicals. Would definitely recommend Claire & the team without a doubt.

"Always amazing service"

Always amazing service, very knowledgeable and have never let us down, keep up the great work

"Hot tub barn nantwich"

We went to the hot tub barn at nantwich and spoke to claire ,she was very informative and frendly,she put us at ease as this is the first time we have looked at hot tubs to buy,in fact the price and the experience was so good we bought one that day,highly recommend claire and hot tub barns,very happy with delivery and fitting also