RDX Sports
tom
"Best level of service"
Had a minor issue with my order - a bolt was missing, so I contacted RDX around 6pm. Customer service sorted this out immediately, they confirmed the missing part and then emailed again to let me know it would be dispatched the next day with a tracking number. All this was sorted by 8.30pm the same night! Sure enough the spare was posted out on next day delivery with a tracking number. Best level of service I’ve experienced for an online purchase and on top of this I’m very happy with the product.
Antonio Mastroianni
"Esperienza super positiva"
Esperienza super positiva, staff gentilissimo e subito pronto a risolvere i problemi dovuti ad un difetto di fabbrica di guanti per la palestra.
Sostituzione celere e perfetta!
Richard Evans
"Staff were so helpful"
Staff were so helpful in ensuring goods were delivered in time for my son's birthday. Excellent communication which these days is something of a rareity.
Aaron Williamson
"I bought the RDX 6ft Kara red and black…"
I bought the RDX 6ft Kara red and black free standing bag, was very happy with it until it broke during a boxing workout but RDX were kind enough to send me out a new base. The customer service is brilliant. Very in happy with this product.
Pasoon
"RDX’s customer service is amazing"
RDX’s customer service is amazing! I have bought boxing gear from them in the past but had not dealt with customer service. Recently I ordered shin guards that didn’t fit correctly due to short calf and ankle Velcro straps and a slight unraveling of the foot strap elastics. I contacted customer service and they sent me a larger pair that fits and feels right within a few days. Their customer response time very fast and professional. My items arrived before the expected arrival date. I’m impressed and will continue to buy from them. You should too.
Edward
"I bought some gloves and pads that were…"
I bought some gloves and pads that were too small. Not the fault of the company.
I contacted the company and they were extremely helpful. I returned the gloves and after giving the company details they sent larger gloves and pads which are the right size. All throughout my dealings with them the company provided excellent communication and were very helpful.
They gave the best customer service that I have ever experienced. I would highly recommend this company to anyone to do business with.
From their customer service and quality of product they deserve to be very successful.
Anna Saveleva
"RDX T2 Weightlifting Gloves"
Ordered RDX T2 Weightlifting Gloves for my boyfriend as a gift. The purchase was smooth, and speedy delivery. The size I ordered turned out to be a bit small, so I returned the item and was sent a larger size. Gloves are doing their job, good grip, great design. Nice price tag as well!
Thank you, RDX team for your excellent customer service. The emails were extremely helpful and even seemed personal. I felt like a truly valued customer.
Tommo
"Gloves are top notch - great service too"
Gloves are great - very good quality, amazing for the price. When my tracking number wasn’t working I emailed and got a reply with the correct number 25 minutes later. Arrived the day after. Top service.
Sarah
"What incredible customer service"
What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
Shaka
"Incorrect Order Issue"
There was an initial error where i received an incorrect item in my order. I was able to get the necessary support from the RDX team to aid me in rectifying the problem. I was provided with the correct order without hassle. I truly appreciated the assistance.
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