"Online besteld netjes op de hoogte…"

Online besteld netjes op de hoogte gehouden over levering
Was ook snel binnen ondanks vakantie tijd

"I want to be conected to return my…"

I want to be conected to return my order. But nobody answering me.

"A broken online shop"

I placed an order and was immediately charged via PayPal, but my order hasn't been dispatched even after a week. Despite the promise during the purchase that the item was in stock and would be delivered within 2 to 5 working days, this has not happened. I placed the order in Germany, where Saturday is considered a working day, and I waited an additional day before deciding to ask for a refund

Here's a summary of my attempts to resolve this:

I sent a message through their website – no response.
I tried calling the number listed on their website: +31 20 630 48 87 – no sound.
I tried calling the finance team number listed on PayPal: +31 20 630 48 88 – no answer, just an answering machine after 5:00 pm CET, stating it was a public holiday in the Netherlands. I wasn't aware of any public holidays this week, which makes it concerning that nobody answers during the day, and the answering machine gives an incorrect message after working hours.
I called another number I found on their website, but it directed me to a different online store in Denmark, which surprised them as well.


I emailed finance(at)my-joolz.com, the contact provided by PayPal, but received no response. Same with info(at)joolz.com

As a result, I've requested a refund through PayPal and placed my order elsewhere due to the lack of response and resolution. I hope this feedback is useful to everyone, to avoid this shop unless they take serious actions

"Verbraucher Hotline"

Kompetent,Freundlich, Hilfsbereit , sofortige Erledigung der Angelegenheit

"Es el mejor carro que existe para mi…"

Es el mejor carro que existe para mi gusto pero creo que la barra de seguridad deberia ir incluida como en todos otros carros.

"No consigo encontrar mi pedido de GLS"

No consigo encontrar mi pedido de GLS

"Innerhalb weniger Tage war die…"

Innerhalb weniger Tage war die Lieferung da , es war vollständig und ohne Mängel.

"Ottimo"

Il prodotto è perfetto e rispetta quanto descritto, la spedizione è rapida e i tempi sono rispettati.

"Webseite funktioniert nicht"

Webseite funktioniert nicht - Bestellung wird nicht geliefert wann angegebe

"Ik heb de zonnenscherm nog steeds niet…"

Ik heb de zonnenscherm nog steeds niet ontvangen…