"Great Experience- Fast"

Great Experience- Fast

"Do it!"

Brilliant , Imported into da Vinci resolve no dramas whatsoever

"Turnaround time is amazing and…"

Turnaround time is amazing and captioning is very close to or absolutely perfect!

"Terrible service! Avoid at all Costs!"

Terrible service which is no compliant with statutory requirements in the EU. Customer service are terrible. Basically, I requested captions and got 2 punctuation marks added for a cost of EUR 82. Wouldn't provide a refund so suing them now and reporting them to the relevant consumer protection body. See you in Court! Avoid at all costs and I say that as a first time and never again user!

"Better communication needed between Rev…"

Better communication needed between Rev and customer when something goes wrong (the first captions were, I found out later, unusable) - not just messaging with 'another 3 hours, definitely within 4 hours' and so which keeps people hanging on. Better to more clearly display the fast track option on the website as easy to miss.

"A time consuming process that bore no…"

A time consuming process that bore no results I can find.
I'd like a refund.

"I Love Rev.com"

I love rev.com for the quick turnaround times and ease of uploading to site, as well as ease of editing transcripts and cc files on the site.

"Captions were dialed."

Captions were dialed.

"No reminder for charges"

No reminder of charges being made before they happen. As others have said, most respectful companies give you a heads up a few days before or will honour a refund if you’re not genuinely using their service.

Not a chance here. Customer service people use their terms of service as an excuse and say their hands are tied, which is not true.

Such a scam and would recommend people to use other providers - there are many out there these days!

"Raja Rathor"

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