"I just received my payout of a critical…"

I just received my payout of a critical illness payment early October. The process was very straight forward submitted all my evidence and documents in July and beagle street done all the work of contacting who they needed for verification. They updated me through the process thoroughly couldn’t recommend them enough. Made life abit easier after a cancer diagnosis and only being 31 while also expecting my third baby. Thank you again and shout out to Alex who kept me updated through emails.

"Awful company ,I've never been sent any…"

Awful company ,I've never been sent any confirmation for the insurance I bought only links to register which do not work when you click on them ,but they have taken the first payment no problem ,I will cancel this policy if I can ever get to view my account.

"The Gentleman that was helping me was…"

The Gentleman that was helping me was very helpful.

"Absolutely atrocious company to deal…"

Absolutely atrocious company to deal with. I've sent 3 emails to customer service which have gone ignored and I called to cancel, confirmed cancellation of my policy was told I wouldn't be charged again but I have been?? Utterly useless.

"Very good service very helpful so easy…"

Very good service very helpful so easy to understand thanks again

"Great experience"

Really easy to update my policy. Helpful, polite and friendly staff who guided me through the whole process.

"Cam was very professional and literally…"

Cam was very professional and literally listened to my requirements and needs

"The customer care is very good"

The customer care is very good. The team speak professionally and they don't use industry jargon

"Chasing policy documents "

Easy to set up and seems like a good deal but I have chased my policy documents 3 times (phone and email) and received nothing.

For a paid service this is the minimum requirement for our agreement and I would appreciate being covered by a company who has strong communication. It doesn’t fill me with confidence and makes me nervous about the cover I am paying for.

"Ease of purchase"

Ease of purchase, good pricing, seamless