"Please read the terms and conditions…"

Please read the terms and conditions BEFORE placing your order with this company. They rarely stock items and the terms say this which, unfortunately, I missed before I placed my order for some indoor hockey leg guard covers. It would have been quicker to order them directly from OBO in New Zealand!!

I wrote an email to ask when it would be despatched which was ignored. It wouldn’t have been so bad if I had received a response with an approximate date but to receive no response whatsoever is why I scored them a 1 star.

"Great service and very knowledgeable staff"

I recently started playing hockey after a number of years, and needed a new stick. The staff were very helpful and knowledgeable and helped me pick out perfect stick. The store also always offers very good discounts.

"Fab delivery times and prices"

Fab delivery times and prices

"Pretty disappointed with returns system"

Pretty disappointed that there is no real exchange policy and returning and re ordering ends up being very costly to the customer. Most other brands seem to do free returns or exchanges for another size/ product however here you have to return ( pay ) re order ( pay delivery again ). Which can end up adding up. Probably will avoid re ordering and instead just return and not use again. Disappointing since the products and service are otherwise good quality.

"Excellente Service and attention!!!."

Excellente Service and attention!!!
The operation was very fast, the products arrived in the defined time.
Thanks you so much
Fernando from Argentina

"Best range for what I needed and super…"

Best range for what I needed and super speedy dispatch!

"Superb communications"

Superb communications, great customer service, highly recommended and look forward to using The Hockey Centre again

"Good"

Sharp Operators

"Hockey factory shop were fantastic and…"

Hockey factory shop were fantastic and my order arrived the very next day and was well packaged so upon opening the item it was immaculate!
Thank you so much.x

"Great customer service"

Great customer service. Handled my return swift and efficiently.