"Great prices. On time, prompt delivery. "

Great prices. And on-time delivery. The stick was delivered surprisingly quickly to me in New York City. But the best part was the price. Even with the added shipping cost to NYC, it was cheaper than buying it in the U.S.
Indeed, I might buy a couple more sticks to take advantage of the low prices.

"Top sellers"

Top sellers. Ordered Sunday, dispatch Monday and delivery Wednesday. Best prices online when compared and have the best catalogue of products in England. Delivery would have been Tuesday if it wasn’t for DHL, no fault of HFS! Can’t fault them 10/10.

"This market sell bad quality sticks and…"

This market sell bad quality sticks and don’t want take the guarantee

"Fast & Cheap"

Fast. Cheap

"Hockey Factory Shop"

Delivered three days before expected, great customer service, great hockey stick. Just a bit expensive postage

"Tried to phone the company at 230pm for…"

Tried to phone the company at 230pm for some advice on a product - office closed! Sent emails but as yet no reply. Return process very poor, no return label so customer has to pay. Customer service generally unhelpful.

"Perfect"

I decided it was time for a new hockey stick so I looked on Hockey Factory Shop for a new stick. The stick I ordered was the cheapest I could find anywhere by a mile and it arrived on the Tuesday after ordering on the Sunday afternoon. The stick is perfect and I would 100% recommend shopping here if you are after a new hockey stick. Never had a problem shopping with Hockey Factory Shop. Thank you

"Customer service poor"

Good range of hockey kit, but they were quite unhelpful when I wanted to exchange shoes for a different size. I wouldn't recommend unless you know you won't have to return.

"Awful customer service"

This is my 4th stick that I have ordered and returned. I’m pretty sure these are ex display sticks or sticks with minor faults in production.
I spoke to a guy on customer services who was just rude. I cannot type the words I used for him…I’m sure the other reviews speaks for themselves. I have taken photos of all the sticks which arrived damaged and the returns / refund side hasn’t been a problem. My one star is for the cocky pr*ck

"Amazing service just before Christmas"

Amazing service just before Christmas. They were quick and sorted an exchange so quickly to make sure it arrived for Christmas. So impressed thank you Hockey Factory.