"Even better than what we expected."

We purchased two Lily marble topped side tables with mango wood bases. These are absolutely gorgeous.even surpass our expectations.
A beautiful addition to our living room.
Thanks to all at Atkin & Tyme.

"I got my delivery on 31st August"

I got my delivery on 31st August. The marble top was smashed. I’ve called several times now to try and sort this out. No one gets back to me with a new delivery date. It’s disgusting. I’ve spent nearly £1000 on an item. No apology. Nothing. Please ring me ASAP. Not happy.

"We made a large order of various items"

We made a large order of various items, marble coffee table, hallway console table, bedside tables, dressing table, mirror and lamp. The communciation to deliver was excellent as were the delivery guys. The furniture was really well packed and in pristine condition. We are delighted with all the items and their uniqueness and quality compared to whats available on the high street. Well done guys, we will order again for sure.

"Absolutely furious"

Absolutely furious, purchased a console table in March 2022, and parts of the gold finishing already peeling off. Not what you expect for a £499 piece of furniture!

"Significant wear and tear to my…"

Significant wear and tear to my dressing table/desk, after less than 2 years. They took over 6 weeks with me having to chase them various times and they are “not able to provide a resolution to this matter”

"Very happy with the cabinet I ordered"

Very happy with the cabinet I ordered, originally advertised in Home & Antiques. The price was much cheaper than I thought it would be, so I was dubious as to what I would get. But I had no need to worry the cabinet is amazing - I only had to add the legs. The delivery drivers were very careful in handling the cabinet - very happy with the overall experience and would definitely recommend and use this company again.

"Quality does not match the price tag"

As mentioned by previous reviewer the bedside drawers stank when they arrived. This has now gone thankfully however for the price they are not the quality I expected. The drawers aren’t on metal runners so are near impossible to close without have to put your full body weight into them which you shouldn’t have to do whilst in bed! I expect this with cheap furniture but not for this price. I couldn’t be bothered with the faff of returning but wish I had as now hate them.

"Fantastic no-quibble customer services"

I recently bought a marble-top coffee table from Atkin and Thyme, which we really love. A few weeks later, while we were away, a huge crack developed in the marble table top. I was worried that I might need to make a claim on my insurance or my credit card company but I emailed Atkin and Thyme to explain what happened and they immediately offered to send a replacement, apologising for what must have been some kind of natural fault in the marble itself. They could not have been more helpful. Highly recommend.

"Faulty (dangerous?) lighting product… stay away."

Just received a nice looking lamp from Atkin and Thyme… but the moment i turn on the lamp, the LED bulb (15W vs <25W recommended) blew up and the fuse in the house went off… faulty and likely dangerous product from a premium brand like Atkin and Thyme is unacceptable… now i try to figure out how to return this product… will avoid this brand in the future, nice design but faulty product.

"Wonderful customer service"

I have been dealing with by Rebecca in customer service re a return and prior to that Emily on a delivery. The product is beautiful and of a high quality, it just doesn't quite fit with the décor of our room. This is a second home so not always available for delivery and collection. The customer service has been impeccable, extremely helpful and very flexible throughout the process. I would recommend this company to anyone, they have some lovely products and with a service you can trust. Hope to order again in the future.