"A1 service."

Hope was most kind and helpful from the off.
She called back to make sure everything was clear to myself during the set up and transfer process.
Couldn't have been better really.
A1 service.

"The support was excellent"

The support was excellent. Not just replying to my questions but actively seeing I was not making the best choices and personally advising how to achieve better results.
Best online and telephone help I have ever experienced by far.

"Marco was very efficient with helping…"

Marco was very efficient with helping onboard us and the. whole process was very streamlined

"Peter was a breath of fresh air"

Peter was a breath of fresh air, listened to our needs and provided immediate, flexible solution. The process to open a new account was quick and easy

"Still waiting 5 months later to open an account"

I applied for an account in October, submitted all requested documents and now 5 months later the request is still being processed.

If 5 months is not enough for the customer service to create a new account and get money from my business for which they'll earn interest and return my company just part of it, what expectations should I have once I really need their support?

Other banks have higher rates, so I probably dodged a bullet here.

"A new way of banking"

My relationship manager, Agata, has been excellent since I first opened an account for one of my clients. I have now opened an account for my own practice, and will be encouraging most of my clients to do the same. And I and my clients will have the same relationship manager.

Having a bank that reponds with a human face was something we thought was a thing of the past. No longer!

"In our recent dealings with Allica Bank we truly experienced the "Human Touch" - sadly an all too rare occurrence nowadays."

In our recent dealings with Allica Bank and Hayley Jarvis in particular, we were pleasantly surprised to be talking to a very knowledgeable, helpful and efficient person who made the whole process a simple and enjoyable experience. Top Marks!

"Highly recommend Allica!"

Such a great experience moving across to Allica from our previous bank. Liam Conroy was there every step of the way to give advice and help with any queries.
Such a refreshing change to have a named person to help and give speedy responses to emails.
I cant recommend highly enough!

"Fawad was fantastic"

Fawad was fantastic. Sorted any issues I was having and made the process a breeze. A definite credit to the bank !

"A much better experience than traditional banks"

I met Louise Read at XeroCon and was impressed by what she said Allica could offer my clients.

Since then I have introduced several, and all are delighted. Some have even commented that they didn't think banks replied to emails or could be this efficient and helpful, based on their experience of onboarding with Louise!

I am now considering moving my own accountancy practice banking over.

Thank you to Louise Read & Allica.