"Would give them no stars if I could!"

This is the worst company to deal with!! Do not use! We have been waiting since November 2023 to have 2 outdoor shutters installed and keep getting excuse after excuse as to why it isn't done! Don't bother asking for your deposit back to go with a more reliable company, its not going to happen! So sick of the run-around!! Would definitely not recommend!!

"Absolute con"

Absolute con. Extremely expensive. Didn’t realise how expensive until I recent had other shutters installed. The guy has to meet you in person then does this doggy phone call to boss. Pretending they are giving you you best quote. It’s all an act and it’s to con you into signing there and then. I was had 😡😡😡😡 very angry. Only given two remotes for 3 windows. It’s a rip off. Extremely rude installers.

"Amazing Plantation shutters!"

Amazing Plantation shutters!! We have just had them installed in our home in Mandurah WA. Awesome product and very reasonably priced. Install was done by Fiona who is friendly, hard working and very professional. Thank you Fiona.

"The Shutter installation was A1"

The Shutter installation was A1. Bruce is à perfectionist and does his installs perfectly. I am very happy. Karla Tucker

"Last week Darren from Modern Groio…"

Last week Darren from Modern Groio completely restored my broken ugly 64 year old concrete tiled roof! I’ve lived in this house for 32 years and the embarrassment if I needed a tradie to get on my roof was immense.. I was never in a financial situation that I could afford a new roof. Each storm prediction was stressful and full of prayers for safety! Now my roof is so beautiful and looks like brand new!! The wonderful Darren worked like a Trojan on this big difficult job and I couldn’t be happier! Thanks Moden Group ~ especially Darren! Cheers Karen Marsland 🙏🏼🙏🏼🙏🏼🌟🌟🌟🌟🌟

"Very disappointed with them"

Very disappointed with them. Had a visit to measure and quote shutters, but the sales strategy was aggressive. They offer you a price after several conversations with somebody on the phone, but you need to close the deal on the spot. When you say you need a quotation, they just leave and don't even leave a quote. I won't truste them at all

"Failing to deliver to contract"

As with other reviews, it was a pressure sale but it was in the right price range so we went ahead.
Paid the interim payments as requested but had delays the whole time regarding installation.
Eventually installed 4-5 weeks after the date we were told. But then there was some fitting problems and they had to go away to remake a flashing. They insisted...literally pressured me to pay for the entire job on the day even though it was not complete. Against my better judgement I paid and here we are....the job is not complete, apparently no-one has any idea about the job and they just can't seem to be able to work out what needs to be done.....that is after I was told in writing that the job has been sent to their manufacture and will be ready in 3-4 weeks back in April. This whole saga has been going on now for 6 months with no end in site. All to save around $300 from another installer. Avoid at all costs.

"The worst and rudest company"

The worst and rudest company I have EVER dealt with.

$20k for 2 days work. Had a quote done and paid the deposit there and then. Explained we were in talks with the bank to increase our mortgage so wouldn't be proceeding for approx. 3 months which we were told was fine. Couple of weeks later phone calls started saying we needed to book in our job. We explained we would have the funds available end of April and was told that would be fine and they are just organising the schedule and would be in touch to book in dates around end of April. Week later they call and say we will be there in 30 mins to clean the roof....no notice, no warning, just showed up. We explained we have a disabled mother in law living with us so need ample warning and we don't have the funds yet! Chris who we spoke to numerous times on the phone was SO rude and said we won't be able to do any work until you pay. He quickly changed his tune and apologised when we expressed how unhappy we were and wouldn't recommend the company and explained they have a few bad reviews so would like to change our opinions and cleaned the roof without payment. (3 days later we received the funds and phoned first thing to make 1st payment)

The SUB CONTRACTORS were lovely and apologised that this was happening and ensured next time we would have notice to organise things around them. Unfortunately this didn't happen and THREE times they showed up with no warning or notice expecting to do the work, even when it was raining! This was VERY frustrating, Modern and the Sub-contractors were blaming each other, shock.

In total the completed the work was done in 2 days and then demanded the money even though they knew they were to leave 15 tiles spare but didn't have any. So we refused until our tiles had been dropped off. They came today and I was happy to make payment and asked how much is owed I then overheard Chris on loud speaker say to the contractor 'they have the contract, they can look at what they owe' WOW(I was stood outside in my pjs at 7:30am) 'make sure you get receipt of payment from THOSE people' I sent the receipt but that wasn't good enough, they wanted a screenshot showing the payment had been paid. How disrespectful! My partner is at work and his since received 3 missed calls from them as the sub contractor gave me the wrong outstanding amount. NOT our fault but proceeded to tell me partner we have the contract, we know what we owe.

I certainly won't recommend this company and will never use them again. The clearly are so desperate for money and are just COWBOYS. Don't waste your money and go to a company that looks after you and cares. Don't make the same mistake we did.

"Horrible Service. 6 months,still waiting"

Have been waiting 6 months for a roof restoration after being told it would take 4-6 weeks. Still have no line of sight to when the works will be started. My emails go unanswered, and they are now dodging my calls. 2 emails to customer service with no response. We have a leaking roof and internal damage that is only getting worse.

Do not use this company

"We are happy and satisfied"

We have received friendly, professional and detailed information regarding the plantation shutter products from Herschel Kleviansky.
We are very happy and satisfied and are confident that it will make a big difference to our house.