"We have loved this app for years"

We have loved this app for years. I had an issue with a replacement card we received and Norma with support helped me get it fixed immediately.

"Helpful and quick customer service."

Helpful and quick customer service.

"I canceled card 4 years ago and they…"

I canceled card 4 years ago and they are still changing my bank for annual fee! Scam

"Great customer service"

I am a long-time customer who came back, returning was easier with the awesome customer service they have. Today I had a question and Norma was able to help me and give me the solution. I cant recommend more BusyKids to parents... no matter the age of your kids ! thanks to the team,

"This has been a great way to help our…"

This has been a great way to help our kids learn to manage money and have access to a “debit card” in our increasingly cashless economy. Great customer service experience when we’ve had questions and most recently got great help from Norma when my older kid wanted to close out his BusyKid for his first bank account.

"BusyKid is a great introduction to banking!"

We've used BusyKid for several years and have been pleased with the service. Customer service is helpful and courteous, specifically Norma!

BusyKid is a great introduction to banking and chore management for kids! Highly recommend!

"Norma was great!"

I had an issue and left a message. Norma called back within an hour, got me the results I needed quickly, and helped me understand how to do it right next time. Fantastic

"I had to contact support for help to…change something on the account"

I had to contact support for help to change something that I could not change on our account in the application. They replied very quickly, worked on the issue and kept me updated the entire time. Norma was the agent who worked with me and helped resolve our issue. I left impressed by their responsive service.

"Constant Fraudulent Charges"

My family was introduced to busy kid card and initially things went on smoothly. All of a sudden fraudulent charges was noticed to my kids account. Some of these charges were refunded but not all of it. The reason was that they had completed their investigations and they feel we made those charges because it was similar to previous charges. So, our conclusion is that we are lying to get $24.30 credited to us. Why should we lie over that amount of money?
It is unfortunate that this company cannot be trusted and the card unsafe because we constantly have to keep checking for fraudulent charges on this card. it is exhausting

"I would highly suggest using another…"

I would highly suggest using another card. They charge for a transaction if there aren't enough funds in the kid's account. My kid didn't think he did the transaction correctly, so continued to try to use his card and was charged every time. This also happened when they thought they had the funds, but I forgot to put them in, etc. The company also renewed our contract, whilst I was trying to get us out of it (emptying the accounts), and told me they would not refund me. Literally the same day. Horrible customer service.