"Terrible company, unresponsive! "

Awful service. Ordered a dress for Eid, Delivery company lost it. I contacted Memsaab and they're refusing to help. If this happens to you, contact your bank ASAP! This company is only good if you don't intend on asking for a refund for whatever the reason.

"quick delivery"

Very nice dress and quick delivery. A bit costly but nonetheless nice dress.

"Appalling customer service!"

Appalling customer service!
I absolutely appalled and disappointed at the customer service received as a returning customer. I had ordered items on 27th March for Wid and paid extra (£20) for next day delivery if delivered by 11am, which i did to get my suit in time for Eid. Its now 29th March and I'm still waiting and it's Eid on 30th March and I do not have my eid suit as promised. I have sent emails and WhatsApp messages to no response. Surely if you're asking customers to pay extra for express delivery you should be well aware and prepped to deal with Eid sales. Clearly just after making money. I ordered a suit from Birmingham on 28th and I have received this already, clearly they have taken money and not bothered about sending my items in time.

"Its been over two weeks and i havent…"

Its been over two weeks and i havent still received my clothes and no responses to my messages. I would stay clear from this place.

I have sent my order to number.

Update: thanks for acknowledging the item had got lost and fully refunded the cost of the item

"Outfit not delivered and no refund"

I ordered an outfit weeks ago and it has not arrived. They said it was shipped but never arrived. I've emailed them multiple times with no reply. Messaged them on Instagram, no reply. When you ring, it times out. Despite ordering in plenty of time I won't have an Eid outfit. Will be reporting to trading standards.

"Ashan good customer service "

Ashan good customer service . Good choice

"Memsaab is the best in the world! "

I had travelled from Birmingham to look for some clothes that I needed for my cousin’s wedding. As soon as we had entered Memsaab, the service my mother and I had received was impeccable! Thank you so much for being so humble, kind and down to earth! My mum and I left with two new beautiful suits and a big smile on our faces!
The prices were very affordable especially for the quality and the detail of the suits!
We definitely got bang for our buck!
It was well worth the drive and I will be visiting here again!
May Allah bless you all with everything and more x ameen

"Would not recommend buying from here"

Would not recommend buying from here. I bought two outfits for Eid, I was not going to keep both. I would like to return one but they have slyly set their refund charge to £9.99 per item. Therefore do not do a bulk buy order as that is £10 per item lost on refund fees. It's ridiculously extortionate and excessive. This is a wrong way for a Muslim brand to do business. Clearly taking advantage of customers who choose to return an item.

"Absolutely Brilliant service"

Absolutely Brilliant service, great shopping experience, and a lovely range - really enjoyed the experience.

"Not happy"

Prompt service but i have to return my orders as both of them were see through and one was too big for me. Though I emailed them as soon as placed my order but before that they shipped my order. I also have to bear the cost to n forth of 6.50£(approximately) so no happy purchase from myside