FirstVet

Animals & Pets
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773 reviews
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Customer Reviews about

FirstVet

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Phill Hughes

5.00/5.00

"Very impressed with this Vet service"

Super easy, quick and professional service. Got some great advice from a Vet in a video call, hours before our local vets opened.

01/09/2023

Elena Gvozdeva

5.00/5.00

"Fantastisk kundservice"

Fantastisk kundservice! Svarar snabbt och vettigt. Jag gjorde ett misstag som hade kunnat kosta mig dyrt men deras fantastiska personal hjälpte mig. Rekommenderar varmt företaget. Kommer fortsätta handla där för mina katter.

25/08/2023

Fraser

1.00/5.00

"Frustrating"

I recently had the unfortunate experience of trying to use the app that turned out to be completely useless. From the moment I downloaded the app, I encountered nothing but frustration and disappointment. The app failed to allow me to log in or even begin to use its features. Every time I attempted to log in, I was met with a frustrating error message stating, "Error: Sorry, something went wrong, please try again."

As a pet owner in need of veterinary assistance, I had high hopes for this app, but it failed to deliver even the most basic functionality.

To make matters worse, when I reached out to the company for support by sending an email, I received no response whatsoever. This lack of customer service only added to my frustration and left me feeling completely ignored and neglected.

I would strongly advise against wasting your time and energy with this.

06/08/2023

Wanda

5.00/5.00

"Jättebra!"

Snabba leveranser.
Supertrevlig och hjälpsam support.
Smidiga returer.
Är jättenöjd!

31/07/2023

Miia Hatunen

2.00/5.00

"Det kändes mest som att hon vi pratade…"

Det kändes mest som att hon vi pratade med ville få bort oss efter de mest basala frågorna. Vi blev rekommenderade att ringa akuten, men akuten blev bara sura eftersom det tydligen inte var något akut.
Vi ringde akuten och dom bekräftade att dom gärna rekommenderar att ringa akuten för att själva inte hamna i trubbel om dom säger fel..

24/07/2023

Marika Launonen

5.00/5.00

"Erittäin hyvä"

Erittäin hyvä

16/07/2023

D. Smalley

2.00/5.00

"Too Expensive now."

Gave 5 stars in an Earlier review but the prices are getting way too Expensive I sent for some dry dog food 12kg 8 weeks ago it was £59-99 now it gone up to £63-00 going up all the time just Money Grabbing all the time won't be using them like I did Before.

10/07/2023

joa

1.00/5.00

"appen fungerar inte"

appen fungerar inte

24/06/2023

Charlotte Sporon-Fiedler

5.00/5.00

"Super kompetent og vidende rådgivning"

Super kompetent og vidende rådgivning. Virkelig god service👍

21/06/2023

BC

1.00/5.00

"What a useless inaccessible system"

What a useless system. Have spent over an HOUR just trying to get their useless app to send me a four digit code so I can get a vet appointment. To get to this part of the booking I had already tried to book the appointment and upload a photo only for the system to insist on sending me a 4 digit code to my phone. The code never arrives. The app is the essential part of this system and is currently not working - so much for being able to get a vet appointment 24/7 - meanwhile - as it's the weekend there is no one at all to report this uselessness to. I have sent an email to their so called support only to get an auto reply saying they don't work weekends! Their system does not recognise my phone number - yet if I try to Sign Up - it tells me there is already my phone number in their system.

17/06/2023
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