"The team is always welcoming and has…"

The team is always welcoming and has given me some very good advice. It has been a long process and we've finally been able to reserve our new property. They have been very supportive over the months.

"DONT EVER PURCHASE A SHARED OWNERSHIP…"

DONT EVER PURCHASE A SHARED OWNERSHIP PROPERTY WITH LEGAL AND GENERAL!!

Trying to sell my house and getting absolutely nowhere. Orbit was my original landlord and my sale was going really well with them. Then L&G took over as my landlord and the sale has ground to a halt. My sale will very likely fall through due to buyer not wanting to wait any longer, which is understandable. You can’t phone anyone to speak with an actual human being, all communication is via email which just seems to be constantly ignored.
I’ve even written to the CEO and he assured me someone would be in contact today to help resolve the problems. No one has contacted me.

AVOID AT ALL COSTS!

"Tenant of a legal & general affordable…"

Tenant of a legal & general affordable home. Managed by pinnacle, who don’t exist until they want rent or there’s a complaint somewhere. No repair team, no emergency repair team. Had ongoing rat issue since February, caved in sewer with drainage issues still not solved. This week water coming through 2 ceilings, no one to contact and help you. Moving to this property has caused us nothing but misery, money and stress. Biggest mistake we ever made.

"Tony Lorraine was not only friendly and…"

Tony Lorraine was not only friendly and welcoming but extremely knowledgable.

His years of experienced coupled with his warm nature left both my fiancé and I in no doubt over where to buy our first home from.

"Exceptional service from Tony!"

We visited Nobel park as first time buyers, the process is all new to us and Tony was amazing spending 2 hours taking us around a variety of homes, answering all our questions and making us feel super comfortable throughout. Big thank you to Tony for such a thorough and enjoyable visit!

"First class service!"

The customer service from viewing to purchase has been nothing short of exceptional from all of the team at Nobel Park! In particular I had regular contact with Lily and Nikki who are extremely professional and friendly.
I am 2 days into owning the property with only a small handful of minor snags. I'm very pleased with the service and product to this point!

"Poor customer service (Bucklers park)"

I bought home from L&G and service is very good initially however once you transfer to extended warranty you get cala customer service and not happy with single person in team. Mine was handle by building manager then transfer under customer service. I moved into my property year back however there are multiple issues not solved properly.

"Very poor after sales service"

Purchased a property at Cross Tree Park, Shrivenham. Sales team are fantastic however after we moved in and handed over to their so called customer care team the problems begin. Appalling customer care, they challenge the majority of issues and try and blame the customer for substandard products used when building. Emails received from customer care have been extremely rude and they treat their customers with nothing but contempt and disrespect. I requested to speak to a senior manager to make a formal complaint, and what a surprise have heard nothing back, not even an email.

"Excellent and friendly service"

Excellent and friendly service. Special thanks to Nikki. Professionally explained and is in touch and well communicated.

"A very professional team of sales…"

A very professional team of sales personnel. Nikki was very helpful and accommodating. Nothing was too much trouble for her and we were listened too carefully. A pleasant experience for me and my wife.