"Such a refreshing change & pleasure to deal with"

Such a refreshing change and an absolute pleasure in dealing with Lorraine, Mo & Tony at crosstrees Shrivenham. Outstanding customer service, always responds to emails swiftly and just a real high wealth of knowledge but most importantly they care ! Credit to L&G !

"Finchwood Park"

We have an excellent experience in Finchwood Park sales office with Alanna. She was helpful and willing to solve our problems.
The show house was great good size and beautiful. Looks forward to living there soon.

"Great attention to detail, and deep knowledge of the subject matter."

I had an Information Given Meeting at Cross Trees Park today with Tony. The attention to detail and the wealth of information was terrific. All clearly explained and all questions answered fully and with good knowledge. Thanks for your Time - and also thanks to Lorraine and Mo whom I previously dealth with

"Lorraine and the team at Cross Trees…"

Lorraine and the team at Cross Trees Park are fantastic!
Always friendly and helpful they make buying a house easy!

"Extremely helpful and professional in…"

Extremely helpful and professional in dealing with our purchase. We would recommend the Cross Trees sales team to any other prospective buyers.

"Awesome House Buying Experience"

We recently had the pleasure of purchasing a home from L & G Homes at their site, Bucklers Ride. And we must say, the entire experience has been nothing short of outstanding. From the moment we decided to embark on this journey, L & G Homes at Bucklers Ride has gone above and beyond to ensure our satisfaction.

Throughout the entire build process, we were kept well informed and updated on the progress of our home. The sales team at Bucklers Ride was incredibly attentive and responsive to any questions or concerns we had, making us feel valued as customers. Their level of professionalism and commitment to our satisfaction was truly commendable.

Not only did L & G Homes at Bucklers Ride excel in their communication and customer service, but they also demonstrated their dedication to delivering a quality product. After a botched TV installation by John Lewis, which resulted in a damaged living room wall and electrical issues, L & G Homes at Bucklers Ride stepped in and went the extra mile to fix these problems. Their promptness and willingness to rectify the situation were truly impressive, and it made us feel confident in our decision to choose L & G Homes at Bucklers Ride.

Moving into our new home at Bucklers Ride just two weeks ago, we have been blown away by the attention to detail and the overall craftsmanship. The quality of the construction is evident in every aspect of our home, and we couldn't be happier with the final result.

In conclusion, our experience with L & G Homes at Bucklers Ride has been nothing short of exceptional. From the sales team to the site teams, everyone we have interacted with has been professional, knowledgeable, and genuinely invested in our satisfaction. The way they handled the issues caused by the botched TV installation only further solidified our trust and appreciation for their commitment to their customers.

If you are in the market for a new home, I highly recommend considering L & G Homes at Bucklers Ride. They not only deliver a high-quality product but also provide an unparalleled level of customer service that sets them apart from other home builders. Moving into our L & G home at Bucklers Ride has been a truly wonderful experience, and we couldn't be happier with our decision.

"Professional and Warm"

We first met Joanne and Michelle in early 2023 when we decided to walk in with no pre-appointment. They hosted us in any case and spent time giving us access to showroom and explaining the plots and home specifications. Our latest experience (11 June 2023) was when we went down to discuss/reserve our desired plot with Joanne Gigg. Similar to our previous 2 visits to the development, Jo was warm, friendly, professional and helpful. Our discussions were easy-going and you don't feel any 'airs'. We have been to see many developments in the last 4 years and we never came across sales representatives as pleasant as the team here at Bucklers Ride. A mention also to Abby Malton, whom we spoke on the phone twice but never met in person. She was also very patient throughout and helpful during the reservation process (18 June 2023). 5 Stars Service.

"Excellent customer service from Tony…"

Excellent customer service from Tony and Mo, on the run up to reserving the property at Cross Trees Park.

A really well presented Meeting with slides and can't wait to move in, depending on speed of people in the chain.

"We are very happy with all the service…"

We are very happy with all the service provided, very kindly and professional laddies.

Thanks very much!

"Lovely houses poor after sales…"

Lovely houses and very good sales process but that’s where it stops. 5 months in and I’m still trying to get some of the original snagging items fixed and customer care for new faults appears to be non existent, we’re supposed to be contacted with 4days of reporting a fault, 3weeks and several phone calls later still nothing! Majority of items are damage which could have been avoided if they’d taken a little more care when building the property or checked it thoroughly before completion.