Legal & General Homes
H M
"Sales team staff were amazing"
Sales team staff were amazing, very welcoming and explained us very well.
Michelle, Jo and Aby - you guys are awesome!
Anurag Sharma
"The houses are really bad, its scam"
The houses are bad, not properly designed.
The whitewares provided are cheapest in the market. Does not fit in the places they are supposed to.
Building managers are worst, they don't even respond to queries and its hard to reach them.
But when it comes to payments, they will hunt you to grave.
There is no security in building, they have some cameras in building but none of them works when you ask for any footage.
Jasmine Sathianathan
"Horsham. West Sussex"
From the time we walked into the show/sales office it has been a friendly and pleasant experience. Michaela and her team were Amazing & accommodating. The ease of viewing to moving in has been seamless. Thank you for everything Dr & Mrs Sathianathan
Vysakh C B
"Good experience in booking"
Good experience in booking. We have booked a property at Finchwood park. I have to say we have had a good experience till now and with thorough communications, things have been going well.
Rob Boreham-Fish
"Update to our previous review - it gets worse!"
Not sure where to even start with our experience of Legal and General (Cala Homes). They are such a bad quality builder with no care for its customers. We have been in our new home for nearly a year and still continue to have issues. We've had some major issues in our house. They boast buying new is better as it's a blank canvas and less maintenance, but our Cala Home has had more issues than a 100 year old cottage we have previously owned. My suggestion is go look at Bloor Homes - our previous house was Bloor and had a handful of snags - this house, we had over 200 and some pretty major ones too - New bifolds as couldn't lock for months (not exaggerating here!), had to have the stairwell wall taken out and redone, bay window had to come out and be redone, new front doors, garden dug up completely. They had covered the vents in black electrical tape instead of installing colour matched vents. Flooring laid incorrectly, tiles missing from roof, garage cracking and now cracks up the walls. Mortar used is crumbling, fences were against planning conditions, the list just goes on and on. Their customer service is non-existent and things only get done if you escalate. The attitude from the customer services is shocking. We've been discriminated against on many occasions. I would avoid buying a cala home at all cost. You will regret it and have a headache for ages and it will impact your mental health. Also they offset this like carbon emissions, by sponsoring and fundraising for Samaritans, but should just address how they deal with customers (and staff) who are all off on stress leave by the way.
Amargeet Vora
"Very bad experience with L&G"
Very bad experience with L&G . I bought a commercial property from them no one to contact I have left review on google and owner reply to send more details about the property and I did it’s been five days now no response from owner. Very bad service after promising but still no response. Shame
DEBBIE
"The team are very welcoming"
Team are very welcoming and friendly with great product knowledge nothing is to much trouble fantastic customer service 😊
Cedomir_Kosoric
"Very happy customers"
I’m writing to express my sincere gratitude to the team at Legal&General Homes, Laura, Abby, Jo , Michelle and Victor, for their outstanding assistance in helping us purchase our new home through their Assisted Move Service. We were initially hesitant to use an assisted move, but we are so glad that we did. The team at Buckler’s Park made the entire process so easy and stress free.They were so professional and friendly always available to answer our questions. They keep us updated on the progress of the sale of our old home and the purchase of new one. We would highly recommend Legal &General Homes team at Buckler’s Park. Cedomir&Jadranka Kosoric
Muhammad Al-Dulaimy
"Very nice"
Very nice
Very helpful
Always available to discuss our questions
Rebecca Womersley
"Brilliant sales team at Cross Tree’s…"
Brilliant sales team at Cross Tree’s Park Shrivenham! It has been an absolute pleasure in dealing with Lorraine, Mo & Tony at Crosstree’s Park Shrivenham. Outstanding customer service from day 1, they have made our purchase journey so easy and stress free from reservation to completion with brilliant response times on emails and via phone. They can never do enough to help - a real credit to L&G!
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