"i ain't being funny but i paid £5 for…"

i ain't being funny but i paid £5 for next day delivery and it didn't come for 3 days then the guy finally decided to come but at half 8 in the morning when i'm asleep so now i cant get my order till tomorrow

"Hi there I received strawberry jelly…"

Hi there I received strawberry jelly polishes to complete my set of jellys polishes however it came today so surprise because it came from oversea I think the UK
I have a set of six jellys from this brand which make seven I'm so excited use this beautiful strawberry jelly. Thank you Thank you Thank you

"PLEASE AVOID THIS COMPANY !!!"

PLEASE AVOID THIS COMPANY !!!!


They STOLE from me over 122.37£ !!!! I ordered products from them, but when I received them, I tested one of the powder and literally can tell the quality is really cheap. I emailed them for a return (FOR THE REST OF MY ORDER, APART FROM THE ONE I OPENED). I even paid for 1st class delivery with signature. And wow, they received my returned package, they signed for it (I GOT A PROOF OF DELIVERY AND THEIR GPS), but they DID NOT WANT TO PROCESS A REFUND for me AT ALL !!!

I have been trying to contact them like 1000 times but they DID NOT ANSWER. Only one time they replied to me, they said that “they haven’t received the returned package “. THIS IS ABSOLUTELY A JOKE AND RIDICULOUS!!!

GUYS PLEASE PLEASE PLEASE, please stay away from this dodge company at any circumstances. CHEAP products, WORST customer service, CHEATED company!!!!

I paid more than 100£ to learn a lession and have experience. So people please stop buying from them. They are the worst one in this entire world !!!

"absolutely amazing other than the…"

absolutely amazing other than the pictures they chose. Brought a nail polish thinking it was a dark nice nice but as soon as it arrived it was white very disappointed.

"Pretty shocking customer service and…"

Pretty shocking customer service and crazy p&p costs as you get no choice but to pay £4.99 for next day delivery with DPD - even for small orders.

DPD threw my order behind a bush and I had to get a broom to try to reach it Naio Nails not interested - not even offering to take up the issue with DPD as their preferred courier - not the customer's choice.

Will not be using again as too costly and simply not worth it. They shd really reconsider their postal costs given others' reviews.

"Received nail polish all smashed &…"

Received nail polish all smashed & leaking! Tried to call but the number on their contact details/ from their up to date website doesn’t exist. No reply to email either! Customer service is non existent for this company! Don’t waste your money!

"Extortionate Postage"

So ....I have used this company for over 10 years now....I absolutely love their acrylic system but unfortunately I don't love it that much to pay from £82 for postage. I've paid up to £17 which is pretty steep too or oddly sometimes fortunate enough to get free postage....now its not that I'm moving house and my address is changing I've had same address in Northern Ireland for those years but for some reason the postage changes. My orders are always from £70 up....I'm am totally at a loose end now cause as any nail tech knows when you find a system that works for you and your clients you really do hate change but with these prices I most definitely couldn't afford to pay £82 on postage.

"Poor customer service"

Poor customer service. Did not receive most of my items and now they have reissued the order I can not get any further information on when these will arrive and no tracking has been provided the order is just stuck in confirmed status with no one able to help get this resolved despite sending emails, using live chat and contacting via Facebook

"Uncontactable. AVOID"

Made an order, order confirmed, but then got email to say no stock. Then it should not have been able to order that product. Now got £27 tied up for 5-7 days, this company is uncontactable. Phone number doesn't work, and live chat waste of time, AVOID, AVOID, AVOID

"they are never in stock and when you…"

they are never in stock and when you ask when they will be in stock they say they don’t know