"Great support from William"

Great support from William. Quick response to queries raised and issues sorted.

"Had a problem, solved by Jaida at Project EV. "

Had a problem connecting to the Project EV charger via the app, Jaida at Project patiently guided me over a series of emails and tests over 2 or 3 days leading to an engineer visit which fixed the issues. Great service from Jaida and the engineeer. Now have a charger I can connect to and control via their app.

"Thank you for your company's prompt…"

Thank you for your company's prompt arrangement of a technician to provide support at my home. Jonathan is a technician with professional knowledge. He is enthusiastic about his work, can identify problems quickly and is very efficient. I am very happy today that he was able to solve the problem for me. Thanks

"Poor customer service and poor product"

We have a Project EV charger model Eva-07s-SE. The associated app will not recognise the chargers serial number when entered manually and won't read the QR code on the charger at all. Emailed the company and got a reply the following day asking for the chargers serial number. Since then I am unable to get a reply and my charger is still unusable
Now in March finally got the charger working. Have upped the review to 3 stars. Still took to long and to complicated compared to the Wallbox I had at my previous address.

"Fantastic set up support"

The support from Harry at Project EV was fantastic. He contacted me as a follow up to a missed call the previous day. He showed great patience and knowledge taking the luddite I am through the set up and I am now happily charging with total control over the charger's use. I could not have expected any more help.

"Pleasant and efficient Project EV…"

Pleasant and efficient Project EV engineer (Jonathan) resolved our intermittent charger problem in next to no time

"Excellent support"

We had an issue with our Project EV charger, called up, and the following week an engineer (Jonathan) turned up to fix it.

Jonathan quickly diagnosed the issue and fixed it, very professional job, couldn't be happier.

Thanks.

"Linking app to charger"

Had a great experience with the customer service team. EV charger has been running fine without issue. I had a challenge with the app, contacted customer service and Jaida responded within 30 mins and was able to resolve the challenge.

"Project EV support request"

Made a call to Project EV for some information on the dashboard and a request for some posters of the QR codes. Lilly sorted out my request within minutes. Fantastic service - Thank you

"Superb customer service"

Superb customer service from the Project EV team - William helped configure the settings of my Apex charger remotely, same day.
Highly recommend, great support