"Great customer service and communication"

I got a great deal on an I phone 12, couldn’t be more happy. Great customer service and communication. 5 starts

"Upgraded today very friendly and…"

Upgraded today very friendly and informative. Happy with my new sim only tariff.

Still covered for Europe
Thanks

"My direct debit didn’t go through with…"

My direct debit didn’t go through with o2. I contacted o2 directly and they wouldn’t take my bars off. I managed to get in touch with my
Account managers with crown, they managed to set up my direct debit and helped remove my bars so I could make a payment. Really helpful service.

"My phone had ran out of its warranty…"

My phone had ran out of its warranty period and my battery was playing up. I contacted crown communication and even though my upgrade wasn’t due, and the warranty had expired they exchanged the handset for me. This was an amazing goodwill gesture and fantastic service!

"They paid my early termination fee"

They paid my early termination fee, really friendly sales staff. Happy with the service and would recommend

"10/10 service"

10/10 service
Love the new phone
Thanks Mike

"Great service"

Great service! Excellent communication and efficient! My account manager William is really helpful, he was able to do an early upgrade for me as my phone broke and I didn’t have to pay extra. Really recommend their service

"I had three months worth of bills with…"

I had three months worth of bills with EE, so happy that they honoured the payment and they said they will cover. Great service !

"Went abroad and didn’t realise I had…"

Went abroad and didn’t realise I had left my data roaming on. Shock horror comes a massive bill. Contacted crown they were so supportive they managed to raise a credit for a bill shock and it was waived for me. Couldn’t rate them higher 6 stars

"Been with em 3 years got a free case on…"

Been with em 3 years got a free case on latest upgrade
And 18 month upgrade option.
Cant complain