"Paid my bill!"

Paid my bill!! Got me on a cheaper deal very happy with the service

"Communication was brilliant throughout…"

Communication was brilliant throughout a bill issue I incurred.
Crown credited the amount back to me as goodwill gesture
Very happy

"Signed a new contract in july for £14 a…"

Signed a new contract in july for £14 a month including vat only to be charged £28 + vat a month, in 4 months i have over payed £102, Crown blame O2 and O2 blame Crown, phoned,emailed text Crown and managed 2 replies, O2 are also no help, told them if not sorted by November i would cancel direct debit which i did, the next payment was due on the 27th December that didnt get payed again £33.60 and not £14, just been cut of on the 9th January, i had been with them since 2018, this is how they treat you stay clear, in my mind they are in breach of contract

"These people are scammers"

These people are scammers. Claim to pay off your outstanding contract then don’t. Just the worst company I have ever dealt with.

Avoid any call from Martin newbury

Edit
I have had to pay my previous supplier directly under threat of court action. They Claimed to have paid this bill and offer no proof.
Business contract given - why? I’m not a business.

Reimburse me the money due. Until then I will continue to utilise every asset at my disposal to call out this sham of a company

"DONT EVEN DESERVE 1 STAR"

DONT EVEN DESERVE 1 STAR
AVOID AT ALL COSTS !!!!!
COMPLETE SCAM
JUST COST 349 TO END MY CONTRACT SI I COULD GET MY PAC NUMBER AS THEY BLOCKED ME FROM MAKING OUTGOING CALLS

"SCAM"

This so called company is -10 stars. Its just a scam STAY AWAY from this never answer calls or emails its a joke.

"AVOID THIS COMPANY!"

Communications company? They don't communicate! Don't answer the phone or respond to emails/ letters. Dreadful customer service. Canceled contract within cooling off period and have been sent a large termination fee! Trying to resolve this is a nightmare and 02 won't help either.

"Falsely claimed to be 02"

Falsely claimed to be 02 . Then signed us up for business account without consent . Tried to cancel immediately but never get any correspondence . Finally had an email from a so called manager admitting that it was them who were in the wrong and acknowledged that we had tried to cancel within the calling off period ! Unfortunately they are still refusing to cancel so trading standards will be the next option . Absolute fraudsters .

"They paid for my termination cost and…"

They paid for my termination cost and help me setup my phone.
Was a pleasure upgrading guys!

"Was very scared when saw the reviews…"

Was very scared when saw the reviews thought to try them as I went for a sim only contract.
Very good service I was impressed stayed in touch throughout paid ky last bill also.