"Fraudalent and misleading "

This company is very misleading. An item listed as in stock on there website was not actually in stock at the time of order. Contacted company after 2 days of seeing the item in process. Contacted them via email and was told the following:

There is no estimated time of arrival, but we might be receiving our next shipment within 1-3 weeks or sooner.

I told them if they can’t provide a ship date to cancel order and provide a refund.

Then I was told:

This is possible that when we have it back in stock there will be a difference in the price at that time. I just want you to know this at first. If you still want to cancel and refund your order kindly guide me. However, you will get this at the same price if you wait.

This makes no sense to me. What kinda company is this. How can they stay in business. Should be able to cancel the order and provide a refund since they don’t know when they will receive a shipment.

I recommend not doing any web order business with this company!

Very dissatisfied customer

"Great experience ordering from Pro…"

Great experience ordering from Pro Sound Gear! There was a minor mix-up with the shipping (not their fault - their order turn around time was very quick), and they were very quick to respond and help resolve the issue.

"Don’t waste your time or money"

Don’t waste your time or money. They can’t be trusted. I returned an item and they charged me a $300 restock fee deeming it was used. I returned it in the same condition as I received it. I read bad reviews but chose to give them a chance. What scammers.

"Fantastic experience at ProSoundGear The staff..."

Fantastic experience at ProSoundGear. The staff was attentive and helped me choose the right equipment for my studio.

"I found the perfect mixer at..."

I found the perfect mixer at ProSoundGear. Their knowledgeable staff made the process easy and enjoyable. Highly recommend!

"ProSoundGear transformed my music setup with..."

ProSoundGear transformed my music setup with their top-notch instruments and audio tech. Highly recommend for any music enthusiast!

"Good advise and service with prompt..."

Good advise and service with prompt delivery. Good aussie company.

"ProSoundGear is my go-to for all..."

ProSoundGear is my go-to for all things audio. Their customer service is excellent, and they always have what I need.

"Did a great job everything worked..."

Did a great job, everything worked well. Totally recommend!

"ProSoundGear's prices are competitive and their..."

ProSoundGear's prices are competitive, and their selection is vast. The team helped me find exactly what I needed.