Saberlab

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180 reviews
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Saberlab

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Salvatore Portera

5.00/5.00

"Master Sabers"

Great comunication and fast shipping, faster than expected

The saber a are very beautiful and suitable for my 8 year old daughter, we have a lot of fun dueling!

12/08/2024

customer

5.00/5.00

"Great service and products"

Great service and products, had a very small issue and emailed, got a response dry quickly and they dealt with this amazingly well, what a breath of fresh air to get good customer service these days, well done 👍

09/08/2024

kelly

1.00/5.00

"Do not give this company your money"

Having placed an order and checked timescales I placed order on 2/7. On 11/7, I queried had it been sent as needed by 22/7. Assured in hand. It was not. Did not get on the plane till 19/7. I had requested if couldn't get to me by 22nd that order be cancelled and refunded. Didn't do this and continue now to ignore my requests for a refund and information how to return. Appallingly customer service. Could have been handled so much better on the 11th to start, mistakes happen it's how you deal with them!
Do not order from this company, sourced another on Amazon!
Saberlab - still waiting for my refund I requested on the 11th if you couldn't fulfil the date. Secondly still waiting for info how to return at no cost to me. At which point I'll be sure to update this post. Many thanks.

Still waiting for information how to return this item, you seem to respond to some and not others. Your website states returns are allowed. I've asked 6 times now. Details please.

27/07/2024

Customer

5.00/5.00

"Good quality Sabres."

Good quality Sabres, not the cheapest, but the client support is awesome if you have an issue with your item.

Mine came broke on transport, they sent me a new one.

That's how great they are.

19/07/2024

Simon Scholz

5.00/5.00

"Good products and customer service"

First I ordered two "Master Sabers". They are great but shorter than I ecpected. So I contacted the customer service and they answered quickly. After a few e-mails they gave me back 25% of the money. After that I ordered "Rebel Sabers" that are longer. They were delivered without problems. (Within 10 days to germany)

20/06/2024

Amy Renwick

5.00/5.00

"Amazing"

They are a great product with fast delivery. I'm really happy that 2 will join together and you can duel with them.

18/06/2024

John Cousins

4.00/5.00

"This a well constructed lightsaber"

This a well constructed lightsaber. It has a variety of colours to choose. Choices between SFX or not and it is durable. The fact it easy becomes two pieces makes it easier to store and transport. Great quality for your money.

15/06/2024

Sergio Tadini

5.00/5.00

"Perfettamente corrispondente alle aspettative! "

Decisamente un ottimo prodotto, il regalo è stato molto apprezzato! Il venditore è affidabile e le informazioni ricevute corrispondono alle aspettative. Tornerò sicuramente da loro per nuovi acquisti.

15/06/2024

Harry Terry

5.00/5.00

"Ultimate saber"

It came in good condition and arrived a day before purchase wanted a saber that wasn't going to put a dent in my bank account and this was perfect

12/06/2024

Robert Hall

5.00/5.00

"Top service from the team at Saberlab"

Top service from the team at Saberlab. Excellent comms throughout purchase, despatch and arrival, and prompt addressing of a faulty unit - replacement shipped very quickly indeed. Really cannot fault this company. Would definitely recommend.

05/06/2024
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