"I WOULD HAVE GIVEN YOU 5 STARS."

I WOULD HAVE GIVEN YOU 5 STARS.

REASON WHY WAS WHEN I TAKEN OUT THE INSURANCE I WAS TOLD ON MY BIRTHDAY I WOULD GET 45-50 POUNDS VOUCHER OFF THIS AND USE IT WHEN I LIKE.

BUT WHEN I DID NOT GET IT. I ASKED FOR IT
I ask from it after my birthday when I notice I did not get it and I was told AMONTH BEFORE MY BIRTHDAY I WAS TOLD IT WAS CANCELLED THEN WHICH IS NOT A VERY BAD WAY OF GETTING CUSTOMERS

CRAIG

"Was nice to speak to a real person."

Was nice to speak to Kerry on a one to one basis instead of an automated service. Very polite and helpful during the conversation. No gimmicks, just straight forward plain english. Recommended? Yes

"It was a rare delight to speak with…"

It was a rare delight to speak with Sarah Hopkins who was :
very polite,

very helpful,

very professional

and very fast 12 out of 10.

Thank you.

Kind regards,

Roger Beckett

"Your advisor Ruby was excellent."

Your advisor Ruby was excellent and she gave me excellent advice.

"As always"

As always, the call was made easy by helpful staff, namely Marvellous Hamwala.
I wanted to add my partner to my car insurance,not a problem all done quickly and efficiently.
Thank you again.

"Renewal experience"

Had an informative, helpful and polite conversation. It was easy to renew my car insurance as my needs were listened to, and acted on. I felt reassured that the policy I had suited my needs.

"this is crazy I can't find my policy…"

this is crazy I can't find my policy any ware why cant you just send my policy documents with out all that other rubbish

"Your staff are very helpful and…"

Your staff are very helpful and courteous and couldn’t do enough for you however I do think you insurance could be a little bit cheaper but other than that very good company to deal with

"Renewal"

Very simple and helpful a pleasure to deal with

"Excellent."

Rather more than excellent service from both the lady and gentleman I spoke to. Alex was the man.
I will continue to recommend you to my friends. Thankyou