"Beautiful product, efficiently delivered."

My daughter opened her Royal Copenhagen plates via Skype, live, as a birthday present. I could see they were beautifully wrapped. They had arrived with perfect timing for the occasion. She was very pleased. Bravo, job well done!

"my friends are buying from Royal Copenhagen now!"

Reasonable price and shipping fee. Nice packing. Would definitely buy more in future, even my friends are buying from Royal Copenhagen now.

"Alt fungerede perfekt"

Alt fungerede perfekt. Fragtfirmaet i Paris havde ikke fået nummeret på modtageren, fordi jeg havde glemt at opgive det. det blev hurtig løst, da der blev ringet fra Royal Copenhagen.

"Effektivt, professionelt og praktisk...."

Det sjove var at man via netbutikken kunne købe smørboksen og få den tilsendt i løbet af en uge, i butikkerne sagde de at de var i restordre, og nok ikke kunne leveres før juni.

"Unacceptable and unproffessional"

It was one of the worst customer experience I've ever had while shopping online (worst one would probably had to go under criminal paragraph).

I've placed and order. Got a mail it is under processing and in a week time it will be send out.

2 weeks later - no package, no information. I'm following up with customer service: there is a small issue with my order it will take addition month to proceed with it? I said yes.

1 month and 1 week later - no package, no information from Royal CPH. I'm following up with Royal CPH, no answer.

1 week later - no package, no information, no reply. I'm writing an angry mail to Royal CPH - apparently the amount reserved on my account was released by the bank (banks do that automatically after some time when the money is not transfered anywhere). If I want my order I have to pay again. I said: thank you, but no thank you, not after more than 2 months of waiting and being forced to beg for any kind of update.

I additionally asked for removing me from their customer database, which a company is legally obliged to do if customer requests for it. Apparently no one bothered to do that - I'm still receiving newsletters.

"Super og effektiv handel til udlandet"

Jeg handlede i forbindelse med en gave, der skulle sendes direkte til England og det fungerede perfekt. Jeg har ingen forbehold og kan varmt anbefale Royal Copenhagens effektivitet og gode service til enhver tid. Forsendelsen var ikke billig, men det kræver jo også et ordentligt fragtfirma at få en fin og sart skål frem i god stand og det kom den.

"Perfekt!"

Blev så glad da jeg modtog mine fine ting :)

"Klart, nemt og hurtigt"

Super brugervenlig hjemmeside der er overskuelig. Du bliver taget i hånden hele vejen gennem dit køb. Leveringen var super hurtig. Så ingen ting at klage over, kan kun anbefales. !

"Royal in New Zealand"

Royal by song and royal by name. Copenhagen is the King.
Great service, product and lifetime memories.

"Hurtig og korrekt levering"

Bestilte 12 frokost tallerkener og 12 middagstallerkener, alt blev leveret efter 2 uger i god emballage.